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Posted By: sridevi Member Level: Diamond Posted Date: 28 May 2008
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2007 Annamalai University B.Sc Hotel Management & Tourism 250. HOUSEKEEPING MANAGEMENT Question paper
Register Number :
Name of the Candidate :
7 4 7 1
B.Sc. DEGREE EXAMINATION, 2007
( HOTEL MANAGEMENT AND TOURISM )
( SECOND YEAR )
( PART - III )
( PAPER - XII )
250. HOUSEKEEPING MANAGEMENT
AND ROOM MAINTENANCE
May ] [ Time : 3 Hours
Maximum : 100 Marks
Answer any FIVE questions.
All questions carry equal marks
.
1. (a) Explain in detail about control desk.(10)
(b) Write in detail about the various types of keys. (10)
2. (a) What are the departments that house-keeping co - ordinates with and how ? (10)
(b) What are the registers found in House-keeping department ? - Explain.(10)
3. (a) Write down the cleaning and care of cleaning equipments. (10)
(b) What is floor finishes ? How will you care and maintain different floor finishes ? (10)
4. (a) Explain the room cleaning and maintenance procedure in a 5 star hotel. (10)
(b) Write in detail about spring cleaning. (10)
5. (a) What do you mean by Par Stock ? Explain its importance. (10)
(b) What are the equipments required in a linen room ? - Explain. (10)
6. (a) How will you plan a uniform for kitchen staff ? (10)
(b) Define stock taking. Write down the methods and principles involved in stock taking. (10)
7. (a) Classify stain. How will you identify the stains ? (10)
(b) Classify fibre and explain. (10)
8. (a) Explain in detail about weaving. (10)
(b) How will you remove the following stain ?
(i) Tea.
(ii) Blood.
(iii) Fruit.
(iv) Iron.
(v) Lipstick. (10)
9. (a) Draw the organization chart of a house-keeping department and write the duties of Executive House-keeper. (10)
(b) Write the duties and responsibilities of linen room supervisor and night supervisor. (10)
10. (a) Briefly explain about commercial laundry. (10)
(b) Draw the layout of a laundry and the equipments required for the laundry of a large hotel. (10)
regards
sridevi
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