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Posted By: Reena Malik Member Level: Diamond Posted Date: 02 Jun 2008
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2006 Indira Gandhi National Open University (IGNOU) Other Master's Degree Masters in Tourism Management MTM-3 : MANAGING PERSONNEL IN TOURISM Dec 06 Question paper
MASTER'S IN TOURISM MANAGEMENT
Term-End Examination
MTM-3 : MANAGING PERSONNEL IN TOURISM
Time: 3 hours
Maximum Marks: 100
Note :Attempt any five questions in about 600 words each.
1. Discuss the operations of a Personnel office. (20)
2. What is the need for employee counselling ? Mention the methods adopted in this regard (20)
3. Design a performance appraisal form for an assistant marketing manager. (20)
4. Write an essay on gender and other related issues in tourism (20)
5. Define;the following : (5+5+5+5)
(i) Suspension
(ii) Retrenchment
(iii) Reward policies
(iv) Compensation
6. Discuss the various modes of recruitment. (20)
7. "On the job training is essential for tourism personnel". comment with examples. (20)
8. Discuss the relationship between induction and placement. (20)
9. How as a manager would you handle employees grievances ? (20)
lO. Discuss the relationship between motivation and productivity. (20)
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