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Posted By: sasi kala Member Level: Diamond Posted Date: 15 Jun 2008
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2006 Andhra University M.B.A Business Administration MANAGERIAL SKILL DEVELOPMENT Question paper
Andhra University - Master of Business Administration (MBA)
MANAGERIAL SKILL DEVELOPMENT
Full Time - 1st Semester
Model Papers
Time: 3 hours
Max Marks: 100
1. Section A consists of Eight short answer questions out of which the candidate has to answer any FOUR Questions. 2. Section B consists of FOUR Questions. Each Questions consists of either or choices and the candidate has to answer either (a) or (b) from each question.
Section - A (4 x 4 = 16 marks)
1. a. Johari Window
b. Grapevine
c. Silence
d. Non-verbal communication
e. Informal Communication
f. Informal Reports
g. Role of Emotion
h. Oral Presentations.
Section - B (4 x 15 = 60 marks)
2. a. 'The responsibility of communication always lies with the source of communication' - Discuss?
(or)
b. Why is listening so difficult? How would you improve listening skills?
3. a. Explain transactional analysis as a tool of Interpersonal communication.
(or)
b. How does communication improve interpersonal trust?
4. a. What are different styles of Communication? Explain the situational variables that effect the style of communication.
(or)
b. Enumerate the personal and Organizational barriers of Communication.
5. a. How do you replace manual communication by electronic media in an Organization? Explain
(or)
b. What are the stages of a writing plan for a routine memo or an e-mail message?
Section - C (24 marks)
6. CASE STUDY (not less than two pages)
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