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Posted By: pradha s Member Level: Gold Posted Date: 02 Jul 2008
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2007 Alagappa University P.G.D.H.A. Question paper
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DISTANCE EDUCATION
P.G.D.H.A. EXAMINATION, DECEMBER 2007.
PRINCIPLES OF HOSPITAL MANAGEMENT
Time : Three hours Maximum : 100 marks
SECTION A — (5 ? 8 = 40 marks)
Answer any FIVE questions.
1. Write in detail about Hospital Planning?
2. Explain the Decision Making Process in Health care Industry.
3. Write in Detail about Organizational Competence and Core Competence in hospitals.
4. Importance of leader ship in Healthcare Industry.
5. Define Co-ordination and techniques of Co-ordination in hospitals.
6. What do you mean by Performance of Evaluation?
7. Importance of Total Quality Management In Service Industry.
8. How do you rate the Quality Assurance in hospitals?
SECTION B — (4 ? 15 = 60 marks)
Answer any FOUR questions.
9. Explain the types of Hospital Plans?
10. Explain the functions of departmentation in Hospitals?
11. (a) Define Supervision and its importance.
(b) Importance of Effective Direction.
12. Explain the details about Motivational Theories and their Impacts on Hospital Management?
13. Explain the procedures to measure the performance of Evaluation in Healthcare sector?
14. What are all the procedures to get ISO certification for Super specialty Hospitals?
15. Write the importance of Hospital Communication Process?
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