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Posted By: sac Member Level: Diamond Posted Date: 08 Jul 2008
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2007 Annamalai University M.Sc Tourism BUSINESS COMMUNICATION AND PERSONALITY DEVELOPMENT Question paper
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Register Number: 5733
Name of the Candidate:
M.Sc. DEGREE EXAMINATION, 2007
(TOURISM)
(SECOND YEAR)
(PAPER-XI)
650. BUSINESS COMMUNICATION AND PERSONALITY DEVELOPMENT
Dec.) (Time: 3 Hours
Maximum: 100 Marks
Answer any FIVE questions
All questions carry equal marks
1. Discuss the role of communication in a business organisation. (20)
2. a) Discuss the importance of personal communication.
(10)
b) Write a note on Fundamental truth of communication. (10)
3. Discuss the error effects on perception. (20)
4. Discuss the Malfunctions of communications. (20)
5. Write the important factors to be considered in Business report writing. (20)
6. Discuss the various techniques of writing. (20)
7. a) Discuss methods to handle criticism. (10)
b) Discuss ways to overcome worry. (10)
8. a) Discuss the disadvantages of complaints. (10)
b) Discuss techniques of analysing worry. (10)
9. Write a note on confidence building (20)
10. Write notes on
a) Public Speaking (10)
b) Body Language (10)
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