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Posted By: Miloni Modi Member Level: Gold Posted Date: 01 Aug 2008
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2007 Symbiosis International Education Centre Post Graduate Diploma Business Administration Production planning and Operation Management(PGDBA) University Question paper
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Friends below is the question paper and answers of PRODUCTION PLANNING AND OPERATION MANAGEMENT
. General Insurance corporation was nationalized in ________.
Ans. 1972
2. Under pre-requisites of planning performance budgeting is meaningful without control.
a) true
b) false
Ans. B
3. Individuals are encouraged to develop ________, to speak out, to challenge actions.
Ans. Ideas
4. Decentralization would be preferred in large sized units.
a) true
b) false
Ans. A
5. Human thoughts are classified under Tamas Rajas and Hettwa.
a) true
b) false
Ans. B
6. Choose the correct answer.
How many rules govern Indian and Foreign insurance companies?
Ans. 12
7. Match the following:
1. Social or Affiliation 1. Basic human need of food, clothing and shelter
2. Worker's Desires 2. It includes affection belongings, acceptance, friendship
3. Management Desires 3. Safe, healthy working conditions economic security
4. Esteem 4. Lowest cost per unit, Intelligent initiative
8. Choose the correct answer.
According to HR issues which untapped resources should be tapped?
Ans. Human
9. Being ________ requires high level of optimism and persistence despite rejection.
Ans. Self-Motivated
10. Choose all that apply.
In the various versus of Gita, there are many practical messages for which level of
people in management?
Ans. Team leaders , Leaders
11. Choose the correct answer.
Name the CEO who said "the way the country was opened upto foreign competition
was unfair, but it has to be faced by the family business with a new set of strategies"?
Ans. Shashikant Ruia (Essar Group)
12. The theory of Bureaucracy was first propounded by Henry L.Gantt.
a) true
b) false
Ans. B
13. Choose all that apply
The various tools for corporate governance are :-
Ans. Audit , Professionalism , Proper functioning of the board
14. A mental condition of a egoistic man where his demands are never fulfilled is also
referred to as ________.
Ans. Restless equilibrium
15. Choose the correct answer.
Name the relationship that is created when subordinates consult one another :-
Ans. Cross
16. Choose all that apply.
Empathy is particularly important today as a component of leadership for the
following :-
Ans. Rapid pace of globalisation , Increasing use of teams , Growing need to retain talent
17. Choose all that apply.
The major books on social and political analysis by Peter Drucker are :-
Ans. The future of industrial man , The age of discontinuity , Drucker on Asia
18. The directors should show ________ and commitment to their job.
Ans. Interest
19. Choose all that apply.
Peter Drucker is an expert on :-
Ans. Japanese art , History of technology , History of American statesman
20. Communication is a composite (a) information given and received (b) a listening
effort by some of them involved.
a) true
b) false
Ans. B
21. Choose the correct answer.
This is the most suitable form of communication but if misused, it is the most stupid
form, what is it?
Ans. Silence
22. Match the following:
Question Answer
1. Science is developed 1. Over a period of time
2. Management as a discipline 2. Has no centralized rule-making authority
3. Management is a multipurpose organ 3. That manages a business
4. Management is understood by performance 4. Management is what management does
5. Management requires learning 5. Art requires knowledge
23. The essence of MBO is mutual consultation, mutual understanding and self-
motivation to work as a part of the team to achieve objectives.
a) true
b) false
Ans. A
24. If you don't know what you want to achieve, don't call in the ________.
Ans. Consultant
25. Disclosures should provide ________ and relevant data to shareholders.
Ans. Transparent
26. Empathy is important for the need to retain talent.
a) true
b) false
Ans. A
27. The larger the organization, the more easier is the control process with respect to overall results.
a) true
b) false
Ans. B
28. Choose the correct answer.
Who said "Management is a multi-purpose organ that manages a business, manages
workers and work?
Ans. Peter Drucker
29. The service sector has not corporatised itself.
a) true
b) false
Ans. B
30. Choose all that apply
Communication barriers in the international environment are :-
Ans. Loss by transmission , Loss by poor retention , Poor listening
31. Limitations of business planning is that it has been considered as time consuming and
________ device.
Ans. Expensive
32. Choose the correct answer.
The purpose of communication is informing others and becoming informed, directing
others and being directed and :-
Ans. Influencing others and being influenced
33. Choose all that apply
The key management processes in the learning organizations would be :-
Ans. Competitor analysis , Performance measurement , Capability planning
34. Choose the correct answer.
The forms of companies in the service sector in our new economy are essentially :-
Ans. Information communicating and entertainment cob's (ICE's)
35. Choose the correct answer.
What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?
Ans. Decision-making
36. Choose the correct answer.
What does control maintain, between output and effort ?
Ans. Equilibrium
37. Choose all that apply
The different kinds of relationships for selecting the span of control would be :-
Ans. One to one , Cross relationship , Direct group
38. Choose the correct answer.
To which environment is learning environment adaptive?
Ans. External
39. Choose all that apply.
Ethical concepts include:-
Ans. Ethical subjectivism , Consequentialism , Ethics of Virtue
40. ________ is a tool for corporate governance.
Ans. Communication
41. Planning can eliminate risk, but can not minimize it.
a) true
b) false
Ans. B
42. Choose all that apply
Franchisee stores can be categorized as :-
Ans. Gift and Card Stores , Apparel Stores , Jewellery Stores
43. Choose all that apply
To be called an SBU, a business unit must meet specific criteria such as :-
Ans. Having a definable group of competitors , Having a mission similar to other SBUs ,
Preparing its own integrated plans
44. Choose all that apply
Name the various characteristics of science :-
Ans. Organized knowledge , Cause and effect relationship , Predictive power
45. Choose the correct answer.
Learning organizations must cope with challenge and :-
Ans. Uncertainty
46. The retailing sector in India has been quite ________.
Ans. Staid and boring
47. ________, weakness, threats, opportunities are the long form SWOT analysis.
Ans. Strength
48. Disclosures should provide ____________and relevant data to shareholders.
a)Audited b)Standard c)Transparent d)Authentic
Ans.transparent
49. Match the following:
1. Management Audit ( ) 1. It focuses on achieving better managerial control
specially on time factor.
2. Return on investment ( ) 2. It focuses on actual and budgeted results.
3. CPM (4 ) 3. It focuses on how effectively resources have
been utilized .
4. Pert (1 ) 4. It focuses on achieving better managerial control
specially on cost factor
5. It focuses on increase in motivation and
supervision of each department.
6. It focuses on scientific appraisal of quality of
management.
. Choose the correct answer.
To which environment is learning environment adaptive?
a) External
b) Internal
c) General
d) Dynamic
Ans. A
2. Match the following:
1. Decentralization (3) 1. It is considered as a process, or any activity
2. Organizing (1) 2. A president is advised here on matters such as
financial, purchasing, etc.
3. Delegation (6) 3. It is viewed as an extension of delegation
4. Span of management (4) 4. It is based on the manager of average ability
5. It is the state of development of control techniques
6. This means to give, offer, confer and allot a major
part to subordinates
3. Choose the correct answer.
Which type of strategies do professional managers help organizations in chalking out?
a) Corporate
b) Multi-disciplinary
c) Academic
d) Competitive
Ans. A
4. Choose all that apply.
To get over tensions and stress one must practice the yogic exercises that consist of :-
a)___ Abstinence
b)___ Meditation
c)___ Indulgence
d)___ Breath-control
Ans. A,b,d
5. Choose the correct answer.
Services need support functions to assist its operation, they are :-
a) Transport, telecom, power
b) Management, capital, inventory
c) Agriculture, management, capital
d) Transport, agriculture management
Ans. A
6. The Indian consumer was shying away from larger formal stores and supermarket
chains because of low/lack of_____________.
a)Percapita income b) Savings c)adequate knowledge d)self esteem
Ans. Per capita Income
7. Choose the correct answer.
What is the most complex feature of whistle blowing?
a) Verifying and documenting one's information
b) Making sure the situation warrants whistle blowing
c) Examining one's motives
d) Moral justification of the reason for whistle blowing
Ans. D
8. Choose all that apply.
The neocortex governs the abilities such as :-
a)___ Technical
b)___ Analytical
c)___ Emotional
d)___ Conceptual
Ans.
9. Henry Fayol was born in England .
a) true
b) false
Ans. B
10. Choose all that apply.
The experts who dealt in Behavioral Sciences are :-
a)___ Thomas Peters
b)___ Max Weber
c)___ Vilfredo Pareto
d)___ Elton Mayo
Ans. B,c,d
11. Choose all that apply.
Some of the management functions mentioned by Henry Fayol are :-
a)___ Planning
b)___ Control
c)___ Co-ordination
d)___ Accounting
Ans. A,b,c
12. One of the cause of low morale is poor __________________.
a)Initiative b)leadership c)discipline d)Responsibility
Ans. Leadership
13. Indian business families are still avoiding joint ventures and tie-ups.
a) true
b) false
Ans. B
14. Choose the correct answer.
India has been experiencing the unique stranglehold of our :-
a) Traditional agricultural economy
b) Traditional kirana stores
c) Traditional outlook towards retailing
d) Traditional upbringing
Ans. B
15. Choose the correct answer.
Disclosures must be made to the board by the management, relating to all :-
a) Personal transactions
b) Material and financial transactions
c) Statutory transactions
d) Non statutory transactions
Ans. B
16. Programme should not be closely integrated with objectives but to be developed from
year to year.
a) true
b) false
Ans. B
17. _____________is effective only in big organizations.
a)Delegation b)controlling c)organizing d)Decentralization
Ans. Decentralization
18. Choose all that apply
Name the tactics used in the intensity of rivalry amongst existing competitors :-
a)____ Substitute products
b)____ Price competition
c)____ Advertising battles
d)____ Product introduction
Ans. B,c,d
19. Choose the correct answer.
Under the climate of morale what is the result of broadening the interest of the
individual to include the whole group?
a) Recognition
b) Confidence
c) Satisfaction
d) Team-work
Ans. D
20. The service sector has expanded because of the virtual stagnation of the
__________ sector.
a)Technology b)Production c)information d)agricultural
Ans. Agricultural
21. Choose the correct answer.
What is the set-up of an organization?
a) Structures
b) Communication
c) Relationships
d) Behaviour
Ans.
22. Match the following:
1. Producer services (6) 1. These are social and personal services
2. Consumer services (1) 2. This means contributing over half the GNP
3. Investment in education (4) 3. This means fall in demand for services
4. Trade cycle downturn (3) 4. This gives momentum to the service sector
5. This means increase in demand for services
6. This accounts for 70% of the sector
23. Choose the correct answer.
Who introduced Emotional Quotient in the book emotional intelligence?
a) Daniel Goleman
b) Bennet Simon
c) Peter Drucker
d) Edward De Bone
Ans. A
24. Choose the correct answer.
Who said, “Management is management of Men, Money, Machinery Materials and
Information?”
a) Peter Drucker
b) L. Appley
c) Anonymous
d) Kontz & O ‘ Donnell
Ans. C
25. Choose the correct answer.
Just like planning, controlling process can achieve the objective and goals, if it is :-
a) Occasional
b) Emergency
c) Continuous
d) Responsive
Ans. C
26. Choose all that apply
Name the flagship companies under the Business family "Munjals" :-
a)____ Hero Honda
b)____ Munjal Showa
c)____ Honda Motors
d)____ Hero Cycles
Ans. A,d
27. Business families have started spending more on research and development.
a) true
b) false
Ans. A
28. _____________provide all types of help required to make the business more efficient
and profitable.
a)Global players b)Automation c)Foreign cultures d)Consultants
Ans. Consultants
29. Choose all that apply
Empathy is particularly important today as a component of leadership for the
following :-
a)____ Rapid pace of globalization
b)____ Increasing use of teams
c)____ Growing need to retain talent
d)____ Increasing competition
Ans. A,b,c
30. Choose all that apply
The activities of the communicator while communicating a message will include :-
a)____ Ideation
b)____ Encoding
c)____ Response
d)____ Transmission
Ans. A,b,d
31. Choose all that apply
Retailing categories based on ownership arrangement would be :-
a)____ Super Markets
b)____ Consumer Durables Stores
c)____ Departmental Stores
d)____ Shopping Malls
Ans. A,b,c
32. Choose the correct answer.
How many rules govern Indian and Foreign insurance companies?
a) 12
b) 13
c) 14
d) 15
Ans. A
33. Top leadership fails to teach the MBO philosophy largely because, very often it itself
is not motivated.
a) true
b) false
Ans. A
34. ______________, weakness, threats, opportunities are the long form SWOT analysis.
Ans. Strength
35. ____________means draw prior conclusions about the probable of production, sales,
profits in the future, on the basis of research.
a)Forecasting b)Planning c)Co-ordinating d)Organizing
Ans.
36. Choose the correct answer.
Who said, “Management is a multiple organ that manages a business, manages a
manager and manages workers and work”?
a) Harold Konntz
b) Peter Drucker
c) Kenneth O ‘Donell
d) Anonymous
Ans. B
37. Insider trading issue is an important aspect of corporate governance.
a) true
b) false
Ans. A
38. Choose the correct answer.
Who said, “Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and
effectively towards the attainment of group goals?”
a) Koontz & O ‘Donell
b) Peter Drucker
c) L Appley
d) Anonymous
Ans. A
39. MBO method has been evolved by Peter Drucker (1955).
a) true
b) false
Ans. A
40. Many large corporations consist of a number of SBU's. Each SBU will have its own
____________.
a)Director b)CEO c)MD d)Chairman
Ans. CEO
41. To solve the HR issues, one of the remedy is to emphasis on overall
______________ development through training and exposure.
a)Personality b)Focus c)managerial d)professional
Ans.
42. Choose the correct answer.
One of the internal environment factors that influences management is:-
a) Country
b) Location
c) World
d) Place
Ans. D
43. Choose all that apply
The family owned businesses like Tata and Birla, also face major fears like :-
a)____ Right successor
b)____ Stumbling self-confidence
c)____ Lack of professional management
d)____ Simplicity in restructuring
Ans. A,b,c
44. Decision-Making is a process of making a choice of poor alternatives.
a) true
b) false
Ans. B
45. Choose all that apply
What are the common challenges faced by the retail business?
a)____ The cultural aspect
b)____ Special mindset to develop special strategies
c)____ Coping with the change
d)____ Variety reduction
Ans. A,b,c
46. According to Theory Y, people lack self-motivation and require to be externally
controlled and closely supervised in order to get the maximum output for them.
a) true
b) false
Ans. B
47. Physical needs are at the base of the hierarchy theory of motivation while self
actualization needs are at the ____________.
Ans. Apex
48. Choose the correct answer.
The forms of companies in the service sector in our new economy are essentially :-
a) Information communicating and entertainment cob's (ICE's)
b) Manufacturing and allied companies (MAC's)
c) Agro-based and pharma companies (APC's)
d) High-tech production companies (HPC's)
Ans.a
49. Choose the correct answer.
One of the external environment factors that influences Management is
a) Biological
b) Skills
c) Applied
d) Legal
Ans. D
50. _______________ behaviour is obtained when there is a one-way transmission of
orders from superior to subordinates.
a)Dominating b)Linear c)egoistic d)stubborn
Ans.
51. Choose the correct answer.
Management is
a) Productive
b) Supportive
c) Creative
d) Figurative
Ans. C
52. Choose all that apply
The different types of motivators would be :-
a)____ Positive
b)____ Parallel
c)____ External
d)____ Financial
Ans. A,c,d
53. Demand forecast is one of the popular forecasts.
a) true
b) false
Ans. A
PRINCIPLES & PRACTICES OF MANAGEMENT ASSIGNMENT QUESTIONS
1. Choose all that apply.
Name the physical aspects of an enterprise :-
a)___ Name
b)___ Manpower
c)___ Location
d)___ Address
Ans. A,c,d
2. Choose all that apply.
An SBU is an independent business with a coherent set of :-
a)___ Products
b)___ Competitors
c)___ Objectives
d)___ Observations
Ans. A,b,c
3. Good motivation lead to low morale. High morale is the manifestation of a weak or
defective motivating process.
a) true
b) false
Ans. B
4. There are _____________forces of competition.
a)Three b)Six c)Five d)Four
Ans. Five
5. Choose all that apply.
Every person has different ways and means of performing art, similarly, every
individual has different styles of management and these are categorized as :-
a)___ Democratic
b)___ Subjective
c)___ Autocratic
d)___ Beaurocratic
Ans. A,c,d
6. Business ____________ is the calculation of probable events to provide against future.
a)Controlling b)Planning c)Budgeting d)Forecasting
Ans.
7. Choose all that apply.
Communication barriers in the international environment are :-
a)___ Loss by transmission
b)___ Loss by poor retention
c)___ Poor listening
d)___ Natured evaluation
Ans.
8. Choose the correct answer.
Who proposed the first theory called the hierarchy of needs theory?
a) Abraham Maslow
b) Mc Gregor
c) Frederick Herzberg
d) James S. Adams
Ans.a
PRINCIPLES & PRACTICES OF MANAGEMENT ASSIGNMENT QUESTIONS
1. Choose all that apply.
The objectives in corporate governance are :-
a)___ Growth
b)___ Stability
c)___ Shareholders value maximization
d)___ Value minimization
Ans. A,b,c
2. Choose all that apply.
The different A's of the service sector are :-
a)___ Affordability
b)___ Awareness
c)___ Availability
d)___ Allocability
Ans. A,b,c
3. Choose all that apply.
The major books on social and political analysis by Peter Drucker are :-
a)___ The future of industrial man
b)___ The age of discontinuity
c)___ The effective executive
d)___ Drucker on Asia
Ans. A,b,d
4. There are ________forces of competition.
Ans. Five
5. To enhance emotional intelligence, ___________must refocus their training to include
the limbic system.
Ans. Organizations
6. Choose the correct answer.
Which of the following is one of the weaknesses of MBO?
a) Difficulty in teaching it
b) Difficulty in giving guidelines
c) Difficulty in determining
d) Difficulty in setting goals
Ans. D
7. Choose the correct answer.
As organizations increase their products, market diversity etc, for what type of people
does the demand increase?
a) Laborers
b) General Managers
c) Technicians
d) Corporators
7Ans.
8. Choose all that apply.
Principles of effective delegation are:-
a)____ Train the subordinates
b)____ Reward delegation
c)____ Disallow subordinates to participate
d)____ Appropriate reporting system
Ans. A,b,d
9. Choose all that apply.
Some tips for improving written communication would be :-
a)____ Use long sentences and paragraphs
b)____ Avoid unnecessary words
c)____ Use simple words and phrases
d)____ Use short and familiar words
Ans. B,c,d
10. Choose the correct answer.
Who said, “Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and
effectively towards the attainment of group goals?”
a) Koontz & O ‘Donell
b) Peter Drucker
c) L Appley
d) Anonymous
Ans. A
11. Choose the correct answer.
In which sector is management given much importance?
a) Corporate
b) Scientific
c) Military
d) Academic
Ans. A
12. Samartha Ramdas contributed to the conception of administration and management.
a) true
b) false
Ans. A
15. Choose all that apply
Virtuous acts include:-
a)____ Leadership
b)____ Honesty
c)____ Integrity
d)____ Tolerance
Ans. B,c,d
16. Choose the correct answer.
Which famous management consultancy first adopted the 7 S model?
a) Boston Consultancy group
b) A.F.Ferguson
c) IBM
d) McKinsey & Co.
Ans. D
17. Choose all that apply
The characteristics of knowledge worker would be :-
a)____ Egoistic
b)____ Humble
c)____ Duty conscious
d)____ Right conscious
Ans. A,d
18. Match the following:
1. Policies (2) 1. Also called as "Action Component of Planning"
2. Budgets (5) 2. It is described as the expected income and expenditure under different heads.
3. Rules (3) 3. They are general statement which are explicit or implicit
4. Strategies (4) 4. As there is an element of time, it is also called as the timetable of planning
5. It is the step-by-step approach to implement policies
6. They are said to be definite direction to the planning process
19. Span of control is also referred to as the span of ____________.
a)Activities b)performance c)supervision d)authority
Ans. Supervision
20. Choose the correct answer.
With globalization moving ahead companies requires strategies like joint ventures for
example :-
a) Kinetic - Honda
b) Bajaj – Lombard
c) HDFC - Standard Life
d) ICII - Allianz
Ans. C
21. Failure to give ___________ to goal setters is a weakness of MBO.
a)Suggestions b)orders c)guidelines d)information
Ans. Guidelines
22. Being self-motivated requires a high level of optimism.
a) true
b) false
Ans. A
23. Choose the correct answer.
Planning is imperative in which type of environment?
a) Strategies
b) Weak
c) Certain
d) Uncertain
Ans. D
24. Match the following:
1. Creativity (4) 1. Recording, observation
2. Inquiry (3) 2. Embedding new knowledge into mental models
3. Making choices (6) 3. Interviewing, seeking information
4. Making sense of situations (5) 4. Brainstorming, associating ideas
5. Organizing information and thoughts
6. Deciding courses of actions
25. Robert Owen was a railroad builder in America.
a) true
b) false
Ans. B
26. Modern Indian thought on management has its root in the ancient Indian Philosophy
of ______________.
a)Vedanta b)value-based c)vipassana d)visionary
Ans. Vedanta
28. Lower level managers need EQ most.
a) true
b) false
Ans. B
29. One of the fears family owned businesses fear is the successful planning to get the
right person after the business______________.
a)Corporater b)manager c)entrepreneur d)pioneer
Ans.
30. Choose all that apply
Few of the management principles given by Henry Fayol are:-
a)____ Division of work
b)____ Discipline
c)____ Authority and responsibility
d)____ Product differentiation
Ans. A,b,c
31. 'Span of control' is also referred to as span of management.
a) true
b) false
Ans. A
32. Different rates are levied by different states for ____________ tax.
a)Income b)property c)service d)entertainment
Ans. Entertainment
33. Choose the correct answer.
Who is primarily known for his Time and motion studies?
a) Elton Mayo
b) Frank Gilberth
c) Charles Babbage
d) F.W.Taylor
Ans. B
34. Choose all that apply
The steps included in the process of MBO are :-
a)____ Preliminary setting of goals at the top
b)____ Clarification of organizational goals
c)____ Recycling of objectives
d)____ Recycling of decisions
Ans. A,b,c
35. Under the principles of effective delegation, it is said that never delegate and ______.
a)Disappoint b)disappear c)motivate d)train
Ans. Disappear
36. Choose the correct answer.
To which environment is learning environment adaptive?
a) External
b) Internal
c) General
d) Dynamic
Ans. A
37. Choose all that apply
Some of the famous philosophies given by our legends to smoother the pressures of
managers are :-
a)____Sattwa
b)____Vipassana
c)____Meditation
d)____Yoga
Ans. B,c,d
38. Choose the correct answer.
Learning organizations must cope with challenge and :-
a) Uncertainty
b) Struggle
c) Competition
d) Speed
Ans. A
39. Choose the correct answer.
Which among the following is an event management company?
a) Planet M
b) Planet N
c) Planet E
d) Planet D
Ans. C
40. Maintaining discipline and ____________ those who perform properly, is an element of direction.
a)Rewarding b)controlling c)motivating d)co-ordinating
Ans. Controlling
41. Positive motivation makes people willing to do their work in the best way they can and improve their _________________.
Ans.
42. Charles Babbage built the first prototype of modern _____________.
a)Calculators b)computers c)digital diaries d)typewriters
Ans. Computers
43. In management process, the most misinterpreted word is ____________.
a)Delegating b)organizing c)controlling d)planning
Ans. Organizing
44. Choose the correct answer.
What does decoding mean?
a) Message formulation
b) Receiving message
c) Translation
d) Message interpretation
Ans. D
45. Federick W.Taylor is referred to as 'father of modern management theory'.
a) true
b) false
Ans. B
47. Choose all that apply
Limitation of control are :-
a)____ External factors
b)____ Internal factors
c)____ Fixing of responsibility
d)____ Variation and its causes
Ans. A,c,d
48. Pursuit of excellence is an ethical principle.
a) true
b) false
Ans. A
49. Choose the correct answer.
What is it that can be described as a readiness to co-operate warmly in the task and
purposes of a given group organization?
a) Motivation
b) Co-ordination
c) Morale
d) Controlling
Ans.
50. Choose the correct answer.
Who said, “Management is a multiple organ that manages a business, manages a
manager and manages workers and work”?
a) Harold Konntz
b) Peter Drucker
c) Kenneth O ‘Donell
d) Anonymous
Ans. B
52. Choose the correct answer.
One of the internal environment factors that influences management is:-
a) Country
b) Location
c) World
d) Place
Ans. D
PRINCIPLES & PRACTICES OF MANAGEMENT ASSIGNMENT QUESTIONS
1. Choose all that apply.
Collective learning requires skills for sharing information and knowledge and these
key skills are :-
a)___ Listening
b)___ Mentoring
c)___ Observing
d)___ Supervising
Ans. A,b,c
2. Choose all that apply.
A direct consequence of retailing has taken place due to the emergence of :-
a)___ Apparel retailing stores
b)___ Pharmaceutical retailing stores
c)___ Books, Music and Lifestyle retailing stores
d)___ Shopping Malls
Ans. A,b,c
3. Henry Fayol's contribution is classified into ten industrial and management principles.
a) true
b) false
Ans. B
4. ___________ are single use plans comprising relatively wide related activities and
requiring complex pattern of co-ordination.
Objectives;Programmes;Policy;Strategy
Ans.
5. Choose the correct answer.
Management is the combination of Arts, Science and
a) Character
b) Vocation
c) Dimension
d) Profession
Ans. D
6. _________________ acts are done willfully and not by chance.
Consequential;Righteous;Virtuous;Spontaneous
Ans.
7. The non-executive directors on the board of the company should be 50%.
a) true
b) false
Ans. A
8. Organization as an establishment is considered as the _______ aspect of an enterprise.
Mental;Productive;Technological;Physical
Ans. Physical
9. Choose all that apply.
Select the essentials of the policy formulation of the following :-
a)___ Sound
b)___ Positive
c)___ Definite
d)___ Clear
Ans.
10. Choose all that apply.
Some of the external factors that limit control are :-
a)___ Govt. policies
b)___ Organizational policies
c)___ Market changes
d)___ Economic changes
Ans. A,c,d
11. Choose all that apply.
The summary of important trends in retailing is :-
a)___ Non store retailing
b)___ Global players V/s local players
c)___ Efficiency and focus
d)___ Liberalization of markets
Ans. A,b,c
12. Choose the correct answer.
Name the specialization where the economists consider necessary for efficiency in the
use of labour :-
a) Division of task
b) Division of man power
c) Division of techniques
d) Division of work
Ans. D
13. It is said that no company is allowed to deal in life and non-life insurance as a single entity.
a) true
b) false
Ans. A
14. Learning from mistakes is often more powerful than learning from ____________.
Success;Experience;Action;Forecasting
Ans. Success
16. A new sector has emerged in modern times, known as __________ management.
Advertising;Conceptual;Event;Marketing
Ans. Event
18. The technique of control is associated with planning, as a part of scientific management.
a) true
b) false
Ans. A
19. Choose all that apply
Most Indian business houses go for restructuring exercise, through :-
a)____ Competitor
b)____ Demerger
c)____ Merger
d)____ Takeover
Ans. B,c,d
20. Profiting both qualitatively and quantitatively the competencies of the organization is
called ___________ planning.
Tangibility;Capability;Intangibility;Accessibility
Ans. Capability
22. To enhance emotional intelligence, __________ must refocus their training to include
the limbic system.
Entrepreneurs;Directors;Organisations;Managers
Ans. Organisations
23. Choose the correct answer.
Management is said to be the combination of three factors, arts, science and the
third is :-
a) Profession
b) Character
c) Dimension
d) Vocation
Ans. A
24. Learning organizations should be adaptive to their internal environment.
a) true
b) false
Ans. B
25. Choose the correct answer.
Delegation is required in which type of organization?
a) Big type of organizations
b) Small type of organizations
c) All type of organizations
d) Medium type of organizations
Ans. C
26. Choose the correct answer.
Allianz AG has collaborated with which Indian partner?
a) BAJAJ
b) ICICI
c) TATA
d) DABUR
Ans. A
27. Choose all that apply
Limitation of control are :-
a)____ External factors
b)____ Internal factors
c)____ Fixing of responsibility
d)____ Variation and its causes
Ans. A,c,d
28. Choose all that apply.
Features of direction would be :-
a)___ Pervasive function
b)___ Contained function
c)___ Communication
d)___ Continuous process
Ans. A,c,d
29. 'Span of control' is also referred to as span of management.
a) true
b) false
Ans. A
30. Match the following:
1. Self-Actualisation (2) 1. Affection,belongingness,acceptance, friendship
2. Physiological (3) 2. Become what one is capable of becoming
3. Esteem (6) 3. Basic human need of food, clothing and shelter
4. Social or Affiliation (1) 4. Maximum self-development creativity, self expression
5. Safe, healthy working conditions economic security
6. Self-respect, status recognition from others
31. Choose all that apply
The different disciplines mentioned in the "Fifth Discipline Fieldbook" by Peter Sange are :-
a)____ Personal mastery
b)____ Mental models
c)____ Shared vision
d)____ Structured problem
Ans. A,b,c
32. Choose the correct answer.
According to the Consequentialism concept of ethics, an act which does not maximize value :-
a) Is ethically permissible
b) Is not ethically permissible
c) Depends upon ethical principles
d) Is of little significance
Ans. B
33. Retailers cannot just take their global retailing formats and try to transpose them onto
the Indian scenario.
a) true
b) false
Ans. A
34. Choose the correct answer.
What type of control is most important for effective delegation?
a) Process
b) Feedback
c) Effective
d) Management
Ans. B
35. Costliness of the _______________ is the overriding factor determining the extent of
decentralization.
Decision;Planning;Staffing;Controlling
Ans. Decision
36. Choose the correct answer.
What does control maintain, between output and effort ?
a) Balance
b) Ends and means
c) Equilibrium
d) Equality
Ans. C
37. Choose all that apply
Virtuous acts include:-
a)____ Leadership
b)____ Honesty
c)____ Integrity
d)____ Tolerance
Ans. B,c,d
38. Choose the correct answer.
Some of the isolated examples of management though where one should go into
ceaseless efforts are :-
a) Faith, courage, conviction
b) Conviction, fear, control
c) Fear, courage, control
d) Faith, conviction, control
Ans. A
39. Match the following:
1. Robert Owen(6) 1. He applied psychology to advertising, marketing and personnel
2. Max Weber(3) 2. He was a German psychologist pioneered in the field of industrial psychology
3. Hugo Munsterberg(1) 3. His ideas have had great influence on how people view large organizations
4. Henry Towne(4) 4. He was an engineer and realized the importance of good business skills
5. He was an early behaviorist focused on group dynamics
6. He was a cotton mill owner, pioneered ideas about better treatment of workers
40. The retailing sector in India has been quite ____________.
Rapid as a boon;Staid and boring;Fast and furious;Below average
Ans. Staid and boring
41. Valency is the extent to which the outcome of the activity and its success matters to
the individual . (Level of motivation = Valency x Expectancy)
a) true
b) false
Ans. A
42. Choose the correct answer.
Management is not just a
a) Creation
b) Performance
c) Application
d) Process
Ans. D
43. Choose the correct answer.
According to Dr. Chakraborty's in his model II, he advocates and gives preference to :-
a) Knowledge worker
b) Wisdom worker
c) Objective worker
d) Egoistic worker
Ans. B
44. With liberalization markets are undergoing fundamental changes including
_____________ and pressure on prices.
Demand;Competition;Sales;Supply
Ans.
45. Choose all that apply
Corporate governance aims at :-
a)____ Better transparency
b)____ Ambiguity
c)____ Ethics
d)____ Accountability
Ans. A,c,d
46. Choose the correct answer.
In addition to Place, Labour and Money which other internal environment Factor influences Management?
a) Technology
b) Machines
c) Scientists
d) Professionals
Ans. B
47. Choose the correct answer.
Science is a body of which type of Knowledge?
a) Assimilated
b) Organised
c) Superior
d) Specific
Ans. B
48. Choose the correct answer.
Which is the most appropriate type of alliance which the new companies often overestimate?
a) Joint-venture
b) Acquisition
c) Demerger
d) Diversification
Ans.
49. Choose the correct answer.
Management is
a) Interactive
b) Interpretative
c) Multidisciplinary
d) Interplanetary
Ans. C
50. Choose the correct answer.
Who is primarily known for his Time and motion studies?
a) Elton Mayo
b) Frank Gilberth
c) Charles Babbage
d) F.W.Taylor
Ans. B
51. Choose the correct answer.
According to HR issues which untapped resources should be tapped?
a) Financial
b) Raw material
c) Human
d) Labourers
Ans. C
52. Choose the correct answer.
Management is purposeful and what?
a) Objective
b) Progressive
c) Goal oriented
d) Universal
Ans. C
53. Choose the correct answer.
Management exists at which levels of the organization?
a) Top
b) Bottom
c) Decision-making
d) All
Ans. D
54. Choose the correct answer.
Profession requires definite period of what?
a) Practice
b) Discipline
c) Understanding
d) Learning
Ans. D
55. Being self-motivated requires a high level of optimism.
a) true
b) false
Ans. A
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