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Online complaint forum for consumer court


Date: 23 Feb 2016   Posted By: divya     Group: Opinion About    Category: Electronic Items   

I have recently ordered an item from online website and that was damaged. I asked them to repair it but they have neither repaired or refunded the amount when I returned the item. It has been 6-7 months now. I have tweeted them and they responded too but no action has been taken till now. Is there any consumer forum for online purchase complaints?
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Wondering about forum for online purchase complaint? Check out responses from experts here.


Author: Kailash Kumar    25 Feb 2016      Member Level: Platinum     Points : 3  (Rs 3)    Voting Score: 0

Under Consumer Protection Act, consumer forums are functioning at district, state and national levels. Consumers can file a complaint in District Forum in case the value of the product is up to 20 lakhs. Detailed procedure of filing a complaint can be obtained either by visiting the website of the Consumer Forum or by visiting the office of the District Forum. It is important to note that in case the applications are not prepared strictly in accordance with the prescribed procedure and not supported by the documentary evidence, then the same are liable to be rejected.
The District Consumer Disputes Redressal Forum (DCDRF) or District Forum should not be confused with various other forums concerned with the consumer interest.


Author: Mahesh    25 Feb 2016      Member Level: Gold     Points : 3  (Rs 3)    Voting Score: 0


Yes there is one forum where you can get all the information about consumer court. The website address is : http://core.nic.in

This website shows you all the rules and rights that you have as a consumer. You can also find where to log the complaint and how to proceed with your query regarding product creator.

You can also contact the consumer forum by following this hotline number: 1800-11-4566

There is also one portal where you can register your complaints. You can get followup from the consumer helper community. You can reach this portal here : http://www.nationalconsumerhelpline.in/ComplaintFile.aspx

These are some of the resources that you can try to get the help from and should help you with your product related issues.





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