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  • Category: Blog and websites

    Word press : Password recovery issue

    Unable to recover password of Wordpress website and wants to know how to go about. Here are few tips from our ISC expert to follow.

    Please guide me how to fix this issue regarding recovery of password of wordpress site while password recovering the following type of error occur:The email could not be sent.Possible reason: your host may have disabled the mail() function
    I am a WP beginner. Not expert in coding and Development.
  • #137600
    Yes this issue happens when the WordPress installed on the site does not have any option to send mail. As the wordpress is written in PHP, the mail() function requires to be enabled from host end to send the mails. So any password recovery or mail to and from the server won't be possible. This applies to even the contact form that has the confirmation mail option.

    So your best option is to either comment on that wordpress website on page or post. And then you can ask the owner to reset the password. If you're the owner of this blog then you have to go to your host. Login to the cpanel and reset the password from the mysql table where wordpress has the password entry. This works for many users and seems to be the only option that people have these days when such issue happens.

    You may want to contact your host if you wish to enable the mail () function. Because that way the problem can be solved much quickly.

  • #137647
    For password recovery it asks some question for verification that was asked at the time of creating word press. Such types of error occurs if your given email is not correct or if you have given a different email id at the time of account opening in word press. Also once check opening the email account which you have provided at the time of creating word press. Suppose if your mail id is correct and still getting that error then word press has not accepted your email id. Try creating a account with different mail ID.
    One more reason is that your browser may also not allow you to open that mail site. So check your web browser also.

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