Facebook is US based corporation listed in NASDAQ. It does not fall under any Indian governments department. It has nothing to do with the Indian media, Indian government or Indian citizen.
However the access to the website is through telecommunication medium. So each country in the world governs the access to facebook and it;s local policy for it. So in case of india's access to facebook website, it falls under the policies set by TRAI and Information ministry.
None of the Indian government department has any right or position to set the direction for the facebook. Also it does not have any authority over this website in any form or capacity.
Facebook has customer support service that can be accessed from -
Settings > Support Dashboard.