Where should I complaint for failed online transaction?
Have you faced a failed transaction? Wondering where to complain? Find suggestions from experts on this page.
On 6th october 2016, I was trying to add money in Pocket app(by ICICI) and thje amount of Rs.1000 debited from my bank(UCO) account but transaction failed. I registered complain in pocket app.
On 6th November 2016, they told me that the transaction was declined by issuer and to contact bank.
Then I contacted my bank and they told me that the transaction was successful and they can't refund.
Then I again contacted pocket app support and they are saying the same thing.
I'm confused about where should I complaint and against whom?