Regarding cancellation of SBI Unnati credit card
Have a query about credit card cancellation? Looking out for the most effective method and procedure to carry out this cancellation? Here, on this Ask Expert page go through the answers from experts and decide further course of action.
I had received my SBI Unnati Credit Card on 16.9 17. But after receiving this card, when I read its literature thoroughly I noticed that so many charges they would deduct from my A/c which won't be beneficial for me.
Then I approached the branch for card cancellation. On 4.10.17 the card was given for cancellation and the concerned person told that the cancellation was given for processing. On 17.10.17 I was informed by SBI that after cancellation some statement will be issued as a proof of cancellation and an SMS will also be sent to my registered mobile no to this effect. On 21.10.17 I was informed by the SBI that the card had been cancelled. If I don't receive any statement or SMS to this effect within 1.11.17, then I should inform the branch.. But neither any statement came nor any SMS sent to my registered mobile no. As such I informed the concerned person of SBI.
But he, I think, intentionally did not receive my phone call and cut off the line. That means, I don't have any proof with me that the card has been cancelled. What should I do?
(1) Should I submit a written application with the branch with a receiving copy? And also submit the same to its controlling branch?
(2) Should I go to consumer court for undue harassment regarding a credit card cancellation?