Is it possible to retain 'Membership Level' by not using recalculation tool?As we all know, certain specified number of points are required to be earned for retaining a 'Membership Level' e.g. a platinum level member has to earn minimum 10,000 points during the last 12 months to retain his level failing which his/her membership level is reverted to 'Diamond Level'. Also in case such members earn less than 2,500 points during the last 12 months, then their membership level is reverted to 'Gold Level' by default.
Because of this reason only, there are cases wherein members having earned more than 50,000 points are appearing under the 'Diamond Level' members list.
What if the members are not touching their recalculation tool ?
Will the system detect such cases also and revert the member to a lower level as per laid down policy?