Not Much Satisfied with Railway AuthoritesHi,
Today I wish to share one of my bad experience in railways
Last year for October vacation I was travelling to Dharwad with my kids as it was my mom's place. I Reported at Bangalore station in afternoon at 1.00 pm. I had taken a ticket to Dharwad. It started at the right time and was fine till we reached hubli station. At hubli station they made an announcement that the train will not go further because there is some repair work going on in Unkal. This work was going on past one month. When we reached Hubli it was 9:00 PM. All the passengers were shocked to know and were troubled who were travelling till dharwad. Even I was confused for a second because I was travelling with two small kids. Atlast I called my brother -in -law who was residing in hubli, he came for help and I stayed there for that Night. But Many passengers who were travelling to dharwad were troubled because in that many sick passengers were also there. Next to me when travelling there was a kid who had some urinary disorder and was going to Dharwad for operation the mother was panicked when the train was cancelling from moving ahead. When we went to ask the TC He said I don't understand kannada, Please go and talk to the office. From there we had no response. Actually when we issued a ticket in Bangalore itself he should have told that the train will not go till Dharwad. He had issued a ticket till Dharwad .
But before going from the railway station I had dropped a letter in the complaint box. But till now no body must have checked it
I am not saying that its wrong to repair but inform the passengers when they issue a ticket. So that they will be prepared for further arrangements. At night 9 when they announce the train will not go further it is so difficult to make arrangements especially when we are travelling alone with our kids. Actually I have written about this in many other sites also, so that people will be aware and prepared for such circumstances.