Santosh, how do you expect some member to respond to your one line query? You should have given some details which would throw light on the background of the incident and also as to what is the nature of mistake or how your client suffered etc. Hope you will agree that different problems in different situations will have to be addressed differently. You have been with this site for sometime and so should have taken care to enrich your content with some details as is required for a forum thread. Hope you got my point. Please give some details to enable members to assess and suggest some solution.
'Knowing others is wisdom, knowing yourself is Enlightenment'- Lao Tzu