Regarding creation of new facility we can't complain to anybody. We have to go and meet the concerned authority and put the proposal before him. But this kind of necessity has never come tome so far. The municipal authorities are also very responsive now a days. In our area they have arranged water meters also and reading is being taken by them every month.
For all most all these services we have apps also now.
If there is a problem in any area, if all the residents of that area collectively take up the issue it will be addressed at the earliest possible. One has to take initiative for this and see that everybody will come forward.