- Category: Miscellaneous
- #600431If the shopkeeper has typed correct number he can show it to Reliance and ask for a refund. If convinced they may give the refund. If it is shopkeeper's mistake nothing can be done.
The response of phone companies is generally not positive in such cases. They usually accuse computer networks and system bugs for these errors and try to shirk off the responsibility to avoid refunds etc.
Knowledge is power.
- #600439Yes the shop keeper typed wrong but immediately lodged complaint to rectify. But the officer denied any help as the amount went to dormant account. How cam dormant account take the credit ?
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease
- #600445It is a way of income for mobile operators. Many times this type of mistakes will happen to many people. It will be an additional income. They will never give it back. It happened two times in my family. The shop keeper last the money. Once the money is correctly credited to my mother's account. But immediately the balance has become zero. When we enquires they say they can not do any thing. During recharge the date was typed wrongly, he says. We can't do anything we lost the amount.