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  • Category: Miscellaneous

    When the banks are not giving guarantee for the things inside the lockers, why should we use it ?

    In a recent decision taken by the RBI that hence forth the banks wont be held responsible for what is kept inside the locker and the owner are responsible for the things kept inside. This is something strange. When the locker is located inside the bank and the customers trust the bank and thus kept the things inside the locker to avoid theft and damages, and more over when every bank securely guarded and having cc tv camaras in every rooms and beside lockers, how can they shirk the responsibility of the things if they go theft ?
  • #601798
    You are wrong and the bank is right. When you keep your items in the bank lockers, the bank is not aware of the things you kept. The locker key(only one key ) is available with the bank and another key with the owner of the locker. There is no duplicate key available with the bank. The locker cannot be opened singly by the bank or the owner. It has to be opened in the presence of the bank official and the owner. So, there is no question of foul play and there is no chance for loss . All will be well. In the event of any bank robbery by breaking the lockers or of any damage to the bank due to natural calamity, the bank is not responsible. Someone would claim for more compensation. The bank instructions are very clear in this aspect.

    The gold ornaments accepted by the bank to provide loan would have the value recorded, and the bank will provide the compensation in the event of loss or theft

    The bank is right and you are wrong Mr. Mohan. I suggest the public to buy an extra strong unbreakable/unmovable/steel locker and store their jewels and cash in it to ensure safe custody. Else they should construct a secret place to store their costly/valuable items.

    No life without Sun

  • #601833
    Bank can't be responsible for the articles lost as we are not asked to give a list of items to them and we are not giving the list to them. It is like hiring a house. Why people are keeping the ornaments in bank. As protection there is much better than in your house. There is a strong room and nobody can enter easily there. As explained by Mr.Sun, there will be two keys. One with the owner and the other with bank. When both operates only the locker can be opened. The rent what we are paying to bank is very little. For that amount if we expect bank guarantee for our ornaments nobody is going to accept the same. Then you have to keep the ornaments with in your house only. The risk is more here. The insurance companies offer insurance for the articles in our house. That if they can extend to bank lockers also , it will be good. But I don't know whether the articles in the locker can be insured or not.
    always confident

  • #601880
    People were putting in the lockers with great trust on banks, and if that is not guaranteed, they may shy away even maintaining accounts.
    K Mohan
    'Idhuvum Kadandhu Pogum "
    Even this challenging situation would ease

  • #601890
    Bank lockers provide more security to your undisclosed items. They provide safety and security to the items you stored in the lockers. They charge you only for guarding the lockers. Bank lockers are not easily accessible. Items cannot be stolen easily. Even the lockers are fire proof. We not only keep jewels, but also valid documents in the locker. We use bank lockers by paying very little rent.

    It is upto the individual whether to use a bank locker or not. The bank will never compel us to use their bank lockers assuring safety and security in the event of theft or damage to the locker.

    The bank is right, and Mohan is wrong. Please don't compare bank account with bank lockers.

    No life without Sun

  • #601903
    The statement "In a recent decision taken by the RBI that hence forth the banks wont be held responsible ..." is not correct. The status is existing already. Recently RBI gave the fact in an answer in an RTI query.

    When bank gives a locker on hire to an account holder, it is just like giving a house on rent. The hirer uses the space for his purpose. The owner does not know what is kept inside and is not responsible for that. The hirer has t give back the locker in the same way after terminating the hire. The hirer should not keep anything inside that will damage the lockers or disrupt use of other lockers.

    Generally a locker can be opened only with simultaneous operation by the hirer and bank. That is one safety apart from the strong room. But the locker can be locked by the hirer's key alone. Lockers also have facility to add a padlock by the hirer for additional safety.

    Till now thousands of hirers have use bank lockers. The incidents of locker theft is just a few. Those things happened beyond the control of banks also. One reported case was of an uncommon loot by entering the strong room drilling the ceiling from ground floor to the first floor bank. Gas cutters and such things were used in that. No one could doubt anything as the ground floor was a hotel closed for renovation activities. Not just the lockers but the bank's cash vault also were looted in that.

    But such cases are rare or rarest. That was probabaly the first such incident.

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