Category: Problems/Complaints

31 Aug 2017 21:15

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	5

Surprised to find my name missing from the RSB

The RSB announcement does not have my name and that surprises me.

The total points that I accumulated in the month of July 2017 are more than some of the members whose name appear in the list. I am taking into account the number of points gained in all sections + the number of points in the resource section.

I am providing just three examples from 01 July 2017 - 31 July 2017 –

1. Asha Kurian – 326 in all sections + 250 for resource section – Total 576 points
2. Venkiteswaran – 490 in all sections + 0 for resource section – Total 490 points
3. Sun – 591 in all sections + 0 for resource section – Total 591 points

I earned 499 in all sections + 215 for resource section – Total 714 points. My point tally is clearly more than the points accumulated by the three members that I have listed in the example.

Is there something wrong with my calculation? Is there a reason why my points weren't considered?

#607502

31 Aug 2017 22:34

Joined:	19/02/2011
Level:	Gold
Points:	6117

Points:	3

Yes I am also surprised . I also checked the point tally . Your name is three step above me and the difference of points in resource section is only 20 . The total points of you is 499 +215= 714 and of mine is 390+235= 625. It means you got 89 more points than me. How is it possible that your name is not in the list of RSB. I got Rs. 251 RSB.
Let wait for a response from admin or Timmy M. John about the this matter where we are wrong or there is a technical mistake.

Honesty is the best policy.

#607508

31 Aug 2017 23:01

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	1

Seven members who have fewer points than me have received RSB. So, yes it does surprise me too.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

#607517

01 Sep 2017 04:27

Joined:	12/10/2009
Level:	Platinum
Points:	180967

Points:	0

This post clearly seek the explanation from the concerned at ISC as to how the RSB has been calculated. When ISC is transparent on many issues, let the webmaster Timmy clarify this issue too to remove any doubts.

K Mohan
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease

#607520

01 Sep 2017 06:25

Joined:	23/09/2015
Level:	Diamond
Points:	32584

Points:	0

I also feel it astonishing when I don't find the name of a regular like Ms. Juana in the list. Most probably there is a calculation mistake and the Webmasters would rectify it.

Caution: Explosive. Handle with care.

#607524

01 Sep 2017 08:38

Joined:	22/07/2017
Level:	Gold
Points:	1293

Points:	0

Juana Madam is one of the best and topmost contributors of this site. Her contributions particularly in the article section are worth reading. Like Partha Sir, I also feel that there is a calculation mistake and the same needs to be amended at the earliest.

I have promises to keep and miles to go before I sleep.

#607527

01 Sep 2017 09:20

Joined:	24/03/2011
Level:	Platinum
Points:	56413

Points:	2 (Rs 2)

The omission may not be intentional but a mistake by Timmy.

I request Juana to send a PM to Timmy John to have the problem solved by including your name on the list

No life without Sun ¤

#607529

01 Sep 2017 09:54

Joined:	11/07/2011
Level:	Diamond
Points:	42474

Points:	1

Don't worry Juana, I am reporting the issue to WM Timmy sir. Please wait for his response.

-----------------
Thanks & Regards
Kalyani

#607552

01 Sep 2017 11:42

Joined:	14/07/2012
Level:	Gold
Points:	15049

Points:	2

Sun, it may be the mistake but how do we know unless we bring out in notice? However, we the member ask to report in "forum" too if we have any complaint or issue other than doing PM.

Shall I get cc for my response?

#607565

01 Sep 2017 13:42

Joined:	02/06/2009
Level:	Diamond
Points:	12548

Points:	2

Yes. It is the place to mention our grievances. Juana has done correctly by coming here with her thread. Now Kalyani has already taken the issue to the concerned. A clarity will come soon.

drrao
always confident

#607593

01 Sep 2017 19:48

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	1

I had expected this to be resolved before the August 2017 Cash Payment Announcement.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

#607603

01 Sep 2017 20:16

Joined:	25/08/2009
Level:	Gold
Points:	20089

Points:	0

As you have earned 499 in all sections + 215 for resource section – Total 714 points. Your point tally is clearly more than the points accumulated by the three members that you have listed in the example. There will be calculating the total points or there will be some other criteria please wait for the reason. Your query will be cleared by webmaster.I hope you will get the prize. Best of luck.

#607641

02 Sep 2017 08:45

Joined:	24/03/2011
Level:	Platinum
Points:	56413

Points:	2

I wish our WM Timmy John to correct his mistake and award a special sum as compensatory allowance for his mistake of omitting Juana from the RSB list.

No life without Sun ¤

#607643

02 Sep 2017 08:48

Joined:	12/10/2009
Level:	Platinum
Points:	180967

Points:	0

I think the confusion galore of payment has been more this time. My son Aditya Mohan who has credit of 610 rupees in his profile has not got the payment announcement this time too. New members should get payment so that they get interest on this site to contribute.

K Mohan
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease

#607663

02 Sep 2017 12:48

Joined:	14/07/2012
Level:	Gold
Points:	15049

Points:	2

Mr. Mohan, only first time a member can get up to 300/- credit in his/her account. Afterwards, one can get credited only if he/she has 700/- or over in his/her account. If it is your son's first payment, he should get and if not he has to wait for 700/- amount to get credited.

#607683

02 Sep 2017 15:41

Joined:	10/12/2016
Level:	Gold
Points:	6567

Points:	4

I think some of the old members may be aware of the criterion or formula for arriving at RSB and in all probability it must have been done through some computer program rather then manually. It is not practically possible to do such mammoth computations manually also.

In such a case the question of mistake in calculating RSB does not arise until unless there is some bug in the program itself.

Anyway we all be hearing from the WM regarding this and then only our curiosity will get resolved.

Knowledge is power.

#607690

02 Sep 2017 16:21

Joined:	12/10/2009
Level:	Platinum
Points:	180967

Points:	0

Jeets my son was not paid before. It was his first earning from ISC which has got accumulated by small adding by his contributions now and then, He should have paid long back and hence I complained here.

K Mohan
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease

#607697

02 Sep 2017 17:11

Joined:	16/04/2007
Level:	Gold
Points:	199035

Points:	4

Juana,

The revenue share bonus calculation is an automated system where the system automatically picks the top members and their share based on the predefined calculator. One reason your calculation may be different from the system calculation is, the system excludes points earned from a bunch of categories like virtual gifts, prizes, awards, photos etc. I can't remember the exact sections that are excluded but we have an algorithm defined several years ago to automatically exclude certain sections for the purpose of revenue share calculation. We never manually interfere in this calculation except when some fake members get into this.

regards,
Tony John
Webmaster - IndiaStudyChannel.com

#607703

02 Sep 2017 18:08

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	1

Tony,

Thank you for your response. There appears to be a flaw in the automated system.

I participated in just three sections, in the month of July. And I believe all three are eligible for the RSB -

• Resource section
• Forum
• Forum Responses

I have not included points earned via Awards, prizes and gifts. If I include those points my total would be higher.

I am attaching a screen shot.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

Delete Attachment

#607708

02 Sep 2017 20:32

Joined:	23/09/2015
Level:	Diamond
Points:	32584

Points:	2

I would humbly like to add that nowadays receiving virtual gift does not ensure addition of 5 points per gift. This system (5 points for each virtual gift) has been discontinued some months ago.

Caution: Explosive. Handle with care.

#607721

02 Sep 2017 21:38

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	1

Tony,

I am sharing Soundharya's Score Board, for the same period. She and I participated in more or less the same sections – she contributed in the Information Updates, which I didn't. Her point tally is less than mine in all sections and yet she received the RSB. And I have not counted the points earned through awards etc.

• Resource section I earned 215 points – Soundharya earned 195 points
• Resource response I earned 0 points - Soundharya earned 2 points
• Forum I earned 30 points - Soundharya earned 25 points
• Forum response I earned 236 - Soundharya earned 50 points
• Information updates I earned 0 points - Soundharya earned 60 points

I am not doubting what you stated, but there is a likelihood of something being amiss with the automated system and it needs to be checked.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

Delete Attachment

#607751

03 Sep 2017 11:42

Joined:	18/10/2008
Level:	Platinum
Points:	133553

Points:	2

Everyone - please do not raise other issues in this thread. The topic of this thread is the RSB issue only.

K Mohan - if Aditya had an issue with not receiving payment, then he could have raised a thread himself and requested to know why he was ineligible for payment.

Keep smiling...one day life will get tired of upsetting you.

#608020

06 Sep 2017 16:33

Joined:	16/04/2007
Level:	Gold
Points:	199035

Points:	2

My apologies. I have just discovered there was a problem. More details can be found here:
defect in revenue share bonus system

regards,
Tony John
Webmaster - IndiaStudyChannel.com

#608028

06 Sep 2017 16:59

Joined:	18/02/2011
Level:	Platinum
Points:	54380

Points:	1

The only thing I can say is that it sometimes pays to be insistent. Had I relented, this fault would perhaps not have been discovered.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

#608058

06 Sep 2017 19:48

Joined:	18/10/2008
Level:	Platinum
Points:	133553

Points:	1

Thanks Juana. Due to your efforts, a faulty scoring system got fixed and now other members will also be alert to checking their points thoroughly.

Keep smiling...one day life will get tired of upsetting you.

#608062

06 Sep 2017 20:17

Points:	2

Vandana , you know that Aditya being my son, he has left the earning part claiming on my shoulder and I was expecting the cash payment every month for him and this time too when it was not announced I raised the issue.

K Mohan
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease

#608095

07 Sep 2017 09:21

Points:	1

Thank you, everyone, for rallying in support.

There is something spooky going on here. I had submitted two attachments in separate posts, the first one was a screenshot of my score board and the second that of Soundharya. Now, both attachments are of Soundharya's score board.

"A love affair with knowledge will never end in heartbreak" - Michael Garrett Marino

#608108

07 Sep 2017 11:19

Points:	1

Juana,

I have requested Tony Sir to check out the ghostly activity!

Keep smiling...one day life will get tired of upsetting you.

Surprised to find my name missing from the RSB

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