So sometimes IAS and IPS want to do something as just and logical but the political forces stop them to do so and rather force them to do something which probably some of them will not like to the core of their heart. But the world is a practical place and if they have to survive they have to abide their superiors specially the Ministers.
These things create aberrations in the functioning of a system and is the root cause of bad governance in the country. These are also the reasons why IAS and IPS act sometimes beyond office books.
Knowledge is power.
Non-violence is the greatest Dharma; So too is all righteous violence.
In delicate situations, unique locations, religious fights or handling sensitive information, they need to be quick,on their feet and do what is right at that particular time and environment. Today social media and press can spread events faster than wildfire.Handling antisocial elements with good connections also needs tact and a good brain. Sometimes they may need to turn a blind eye to smaller issues to keep the larger peace intact. Many such things cannot be taught or guided by the rule books. It's up to the IAS & IPS carders to uphold justice, moral values and protect the common man.This would be part for the reasons behind the message.