When asked very recently as to how the Chennai Super Kings (CSK) is so successful in every IPL season, and this year, how it is already in the final, M.S. Dhoni, the Captain said one simple thing: the atmosphere in our team is so good, and everyone fits into the culture, the atmosphere.
Regarding accountability, one can easily see how cool the CSK outfit is always seen at any point in time. Some one or the other, always chips in with a superlative performance, like Ambati Rayudu, and the results are there for all to see.
So, it is quite possible for any team to pull together with a common identity, a common purpose and a common goal.
For over eleven years, I worked with a leading TVS unit in a semi urban location, as the head of HR. I net worked with so many technical teams at any point in time. The teams always had workmen, supervisors, middle level managers and the senior managers as members. At no point in time did the teams ever lack in communication, focus on what needed to be done, and on executing the same.
The teams had a Japanese consultant who would monitor progress of almost every Quality initiative. Most often, he would be stumped by what he saw on the shop floor. He was amazed that we were able to take the training initiatives to such a huge level, and get the initiatives reflect on cost savings, world-class quality and so on.
So, when the teams have a common identity, are very clear what needs to be done, when there is a huge amount of knowledge floating around, it becomes so easy to reach world-class levels of excellence. The particular Foundry is the largest and best in India, the best in Asia and among the best six in the world.
Hence, what we get to see in the real world is the presence of a huge number of successful teams.
In the case of Mahindra and Mahindra, Mr Anand Mahindra took all the risk, got some of the brightest to work together to produce a world class product called Scorpio, that redefined the business excellence in the product segment. The technology was totally indigenous.
Such teams always excel in whatever they do. They get across to do the exceptional things. They have leaders who are visionaries. Such superb teams also exist in the Indian IT industry.