Tata Consultancy Services is looking for position of Team Leader in Ahmedabad

Are you looking for a Management job in Ahmedabad ? Tata Consultancy Services has advertised for the post of Team Leader in Ahmedabad . Please go through the page for more details.

Employer: Tata Consultancy Services

Address: Not mentioned

Email: Not mentioned

URL:https://www.tcs.com/

Phone: Not mentioned

Skills: BPS : Insurance - Health Insurance

Experience: 3 - 10 Years

Education: M.B.A

Job Location: Ahmedabad   (View Jobs in Ahmedabad)


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Tata Consultancy Services is looking for position of Team Leader in Ahmedabad

Name of the Company: Tata Consultancy Services

Job Title: Team Leader (Job Number: 108914)

Location: Ahmedabad

Job Posted date: 07-07-2017

Department: Insurance services

Responsibilities:
1. Should responsible for day to day operations of the team.
2. Should deliver targets on time.
3. Manage the team efficiently across queues/worktypes so as to maximize agent utilization.
4. Track and monitor agent performance on a Daily/Weekly/Monthly basis against the targets and provide timely feedback/training/coaching to all team members.
5. Monitoring SLAs to ensure continuous improvement in delivering value and drive initiatives in the team that contribute to long-term operational excellence.
6. Drive process improvements and ensure adherence to quality monitoring tools and methodologies like LEAN, Six Sigma, etc.

Skills Required:
1. Experience in Insurance (UK Life & Pensions) or Capital Markets (Mutual Funds) domain.
2.Experience of Transition/Knowledge Transfer, etc. is preferred
3. Good Communication and Interpersonal skills
4. CII Certifications desired (CF1, FA1 & FA2) Six Sigma or any other quality /domain certification will be an added asset.
5. Working knowledge of MS Office (Word, Excel, PowerPoint)

How to apply:
1. Register an account in the given link and apply for the job.

Reference: https://grs.tcs.com/ep/pages/careerHome.jsf

About Employer

TCS is one of the leading software services company in India. It has deliver center across the world and provides consultancy services to most of the reputed organization in the world.

Find more jobs: IT-Software Jobs in India


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