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Posted Date: 01 Nov 2009 Posted By: gokulkumar Member Level: Gold
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: Technical Support Executive
| Employer Name: | Qatalys Software Technologies Ltd., |
| Employer Address: | |
| Email: | reethar@qsourceglobal.com |
| URL: | http://www.qatalystechnologies.com |
| Phone: | 9972098620 |
| Required Skills: | Excellent communication skill. |
| Required Experience: | 0 - 4 Years |
| Required Education: | UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization |
| Job Location: | Gurgaon, Pune (View Jobs in Gurgaon, Jobs in Pune) |
Job Description
•Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
•Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
•Escalate problems when unable to resolve customer issues. •Log and sufficiently document all contacts with customers in designated tools.
About Employer
Since 2004, QSource Global Consulting has redefined recruiting and built several senior & mid-level management teams. Our clients range from Global players to mid-sized publicly-traded companies to venture-backed startups. Our strength is recruiting the right talent at all levels. We work fast, delivering higher success rates.
Our goal is to distinguish ourselves by the quality of candidates we provide our clients. We are driven by the mission to assist our principal stakeholders’ in achieving excellence through the optimal deployment of human resources across enterprises.
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