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Posted Date: 28 Nov 2011      Posted By:: sonali swetapadma satpathy    Member Level: Bronze  Points: 5 (Rs. 1)

2010 Savitribai Phule Pune University B.C.A Computer Application Business communication Question paper

Course: B.C.A Computer Application   University/board: Savitribai Phule Pune University

Total No. of Questions : 5] [Total No. of Printed Pages : 2
B. C. A. ( Semester - I ) Examination - 2010
(2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) All questions are compulsory.
(2) Figures to the right indicate full marks.
(3) Draw figures wherever necessary.
Q.1) What is Communication ? Describe various Methods of Communication. [15]
Q.1) Define Communication. Explain principles of Effective Communication. [15]
Q.2) Write an application letter with resume to Modern Software Pvt.
Ltd., Pune-16, for the post of Joint Director. [15]
Q.2) What is a Sales Letter ? As a Sale Executive draft a sales letter
for promoting sales of i-pad launched by Samsung. [15]
Q.3) What is Meeting ? What are the essential elements of Valid Meeting ? [15]
Q.3) What is Non-verbal Communication ? Explain various Non-verbal
Cues of Communication. [15]
Q.4) What are the Listening Skills ? Explain barriers of Good Listening. [15]
Q.4) Define the term Listening. Gives guidelines for Effective
Listening. [15]
[3873]-101 1 P.T.O.
Q.5) Write short notes : (Any Four) [20]
(a) Tele Conferencing
(b) Memo
(c) E-mail
(d) Multimedia
(e) Group Discussion
(f) Letter of Enquiry

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