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CE-Call centre jobs, People wonder why they get paid so much............
Posted Date: 12 Mar 2008 Resource Type: Articles/Knowledge Sharing Category: General
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Posted By: ramya Member Level: Gold
Rating:  Points: 5
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Call centre jobs: People wonder why they get paid so much............
for just being on the phone. Take a look:
Tech Support: "I need you to right-click on the Open Desktop."
Customer" Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up
menu?"
Customer "No."
Tech Support:: "Ok, sir. Can you tell me what you have done up
until this point?"
Customer: "Sure, you told me to write 'click' and I wrote
'click'."
& n! bsp;
***
Customer: "I received the software update you sent, but I am
Still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to
work?"
***
Customer:: "I'm having trouble installing Microsoft Word."
Tech Support:: "Tell me what you've done."
Customer: "I typed 'A:SETUP'."
Tech Support:: "Ma'am, remove the disk and tell me what it
says."
overy !
disk'."
Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?"
Tech Support: "Did you buy MS
word?"
Customer: "No..."
***
Customer:: "Do I need a computer to use your software?"
Tech Support:: ?!%#$
***
Tech Support:: "Ok, in the bottom left hand side of the
screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
***
Tech Support:: "What type of computer do you have?"
Customer:: "A white one."
***
Tech Support: "Is your computer on a separate telephone line?"
Customer: "No." (clicks the button to log on to our service)
Tech Support:: "Well then we can't-"
Customer:: "It says 'no dial tone'."
Tech Support: "That's because you're on the line with me right
now.You need to-"
Customer:: "No, that's not it. It
does this all the time. I
just have to try a few times, and it will let me through."
&! nbsp;
Tech Support:: "No, ma'am. It's not even trying to
Dial right now because you're on the
phone with me."
Customer: "It must be busy. I'll try again later."
***
Tech Support: "What's on your screen right now?"
Customer: "A stuffed animal that my boyfriend got me at the
grocery store."
***
Tech Support:: "What operating system are you running?"
Customer:" Pentium."
***
Customer: "My computer's telling me I performed an illega l!
abortion."
***
Customer: "I have Microsoft
Exploder."
***
Customer: "How do I print my voicemail?"
***
Customer: "You've got to fix my computer. I urgently need to
print a document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy
inside?"
Customer: "No, but there's a sticker saying there's an Intel
inside."
***
Tech
Support: "Just call us back if there's a problem. We're
open 24 hours."
Customer: "Is that Eastern time?"
***
Tech Support:: "What does the screen say now?"
Customer: "It says, 'Hit ENTER when ready'."
Tech Support:: "Well then... what's the problem?"
Customer: "How do I know when it's ready?"
***
Tech Support:: "Type 'A:' at the prompt."
Customer:: "How do you spell
that?"
Now you know.... Why they get paid... for just being on
phone...
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Responses
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| Author: Makiko 15 Mar 2008 | Member Level: Bronze Points : 1 | COPIED FROM BELOW WEBSITE
www.citehr.com/right-click-vt93510.html
| | Author: shikha 15 Mar 2008 | Member Level: Diamond Points : 1 | Amazing article.
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