Rules for effective E-mail writing

E-mail is an increasilngly popular tool of business communiation. This tool is speedier as compared to the traditional letter. You can send E-mails to communicate with your customers across the world. You can also send E-mails to send proposals, get approvals or buy or sell any products.

To ensure a good relationship with your customers,you can observer good E-mail etiquettes. These are important in today's business.

E-mail consists of two parts. These are:

Header

Body

The header consists of

In the "To" bx you should type the E-mail address of the main recipient.
In the "Cc" box you should type E-mail address of any other recipients who need to be informed of the communication.
In the "Bcc' box you should include E-mail address of recipients who you wish to inform of the communiaction. However ,you do not desire to inform the other recipients of the involvement of those recipients.
In the subject box you reflect the gist or synopsis or key words of your E-mail.

The body consists of

The opening paragraph where you acknoeledge the recipient,introduce yourself,or open chain of communiaction.
The main paragraph or paragraph forums the bulk of your communication.
The concluding paragraph where you thank the recipient,add hyperlinks,value add,set time frames for the next communication ,and conclude the communication.
Sign ooff provides your full name,designation if required,and the name of your organisation,and your contact numbers.

There are some common rules for writing an effective E-mail. These are

Always read the complete E-mail before framing your reply to it.

Write short and simple sentences

Write with a professional approach

Providing accurate information

Maintain a positive tone through the E-mail

Use legible size fonts that are easy on the eye end are also easy to understand.

Do not use very large size font or ornamental fonts.

If required,type urgent indicating the urgency of the message in the subject line.

If the E-mail is only to inform the recipient and is not urgent, type for your information (FYI) before the subject line.

Avoid typing in capital letters.

Avoid emphasising by using the bold font style,effects such as italics, or the
underline style.

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