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Consumer Movement in India


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In the year 1958, the Indian Standards Institute had arranged a convention at New Delhi. As per the resolution passed at the convention, the Consumers Association of India was established in 1959.

In 1966, the Consumer Guidance Society of India was formed in Mumbai with the object to protect consumers against rising prices of essential commodities. In the same year on 2nd, 1996, Council for Fair Business Practices was formed by leading industrialist like, J.R.D Tata and others.

The Indian Consumer Union was established in 1971. The activities of the union include offering legal advice, testing facilities, arranging lectures and seminars. The Consumer Education and Research Centre were formed in 1978, at Ahemadad, to guide and protect Consumer Rights.

Consumer Co-operative Societies like Grahak Panchayat and Government Employees Consumer Stores, etc, are also formed to protect consumers. They make their purchases directly from producers and sell them at reasonable price to members.

The growth of consumer movement in India is very slow due to several reasons such as, illiteracy of Indian consumers, general attitudes of the public, lack of active support from political parties and other members of the society. Only in urban areas like Mumbai, Delhi, Kolkata, etc, the consumer movement is gaining some prominence. There is hardly any consumer movement in rural areas.


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