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Quality Management Systems
Posted Date: 09 Apr 2008 Resource Type: News/Announcements Category: Short term courses
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Posted By: Bala Member Level: Diamond
Rating:  Points: 3
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INDIAN INSTITUTE OF MANAGEMENT CALCUTTA
Management Development Program
On
Quality Management Systems
23-26 January 2009
At
MDC, Tata Hall
IIM Calcutta Campus
Diamond Harbour Road, Joka
Kolkata-700104
Programme Directors
Prof. Sahadeb Sarkar
Prof. Bodhibrata Nag
Quality has today become a key differentiator for competitiveness for products and
services in the global market. Quality management ensures the ability of a product or
service to meet customer expectations. Producing quality does not happen by
accident. Production, services, organizations and systems must be designed to deliver
quality. Quality, when built into a system, makes for happy employees and satisfied
customers. Quality products need not necessarily be expensive for business. Quality
management may actually cut down costs and make your business more competitive.
It is therefore imperative that executives are aware of the principles, tools and
techniques of Quality Management Systems, to judiciously apply them to business
advantage. This short duration programme addresses this training requirement.
Key Topics
Introduction to quality paradigms
Basics of statistical quality control, control charts, acceptance sampling
Basic principles, documentation, implementation, auditing and certification of
ISO 9000/ISO 14000/OHASAS 18001/SA 8000/ISO TS16949
Procedure of internal audit (ISO 9001:2000) planning and execution
TQM and TPM principles and components
Six Sigma principles, procedure, statistical tools
All participants will receive reading materials in this regard. Case studies highlighting applications in different sectors will be discussed. Computer tutorials covering various analytical techniques will be done in the familiar environment of Microsoft Excel.
Who should attend the Programme
The programme targets senior and middle management executives in production and
service sectors.
Programme Directors: Prof. Sahadeb Sarkar and Prof. Bodhibrata Nag
Programme Duration: 23-26 January 2009
Residential participants may arrive at Tata Hall in the evening of 22 January 2009.
Accommodation will be provided up to the afternoon of 26 January 2009.
Non-residential participants are required to report at the Tata Hall at 9.00 am on 23 January 2009.
Programme Fee: Rs.30,000/- per participant.
No refund of fees will be made after the Institute has accepted the nomination. Option is available to the participant to attend the programme on residential or non-residential basis. However, participation on a residential basis is encouraged. The programme fee is same for both. It covers tuition, course materials, lodging and boarding expenses. Participants are required to make their own arrangements for to and fro travel between Kolkata Airport/Railway Station and Tata Hall, IIM Calcutta.
Group Discount
A discount of 10% per participant is offered to companies who sponsor four or more participants to the programme.
Programme Venue and Facilities
The programme will be held at the Management Development Centre (Tata Hall) of
IIM Calcutta campus. Residential participants will be provided with air-conditioned single bedroom with attached bathroom and telephone.
How to Apply
Duly completed Enrolment Forms along with Demand Draft drawn in favour of
“INDIAN INSTITUTE OF MANAGEMENT CALCUTTA” on any Bank branch in
Kolkata (or by local crossed cheque) must reach the Institute latest by 4.00 pm of 2nd January 2009, addressed to:
Manager-CMDP
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata-700104
Telephone: 2467-9189/2467-0799/2467-8300 to 8304
Fax: 2467-7851
Please note that confirmation of participation will be provided only on receipt of programme fees by the CMDP Office of IIM Calcutta. For any clarifications by email, please contact the following:
Administrative clarifications: Manager-CMDP (mgrmdp@iimcal.ac.in)
Academic clarifications: Prof. Sahadeb Sarkar (sahadeb@iimcal.ac.in) or Prof.
Bodhibrata Nag (bnag@iimcal.ac.in )
For more details, visit http://www.iimcal.ac.in
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