Employee perception is the aspect to know how mush an employee is satisfied towards the organization. It is the most essential aspect that can drive the employees towards the organization. It should be noted that a satisfied employee would used his maximum effort for the company rather than that of the unsatisfied person. The employees can be motivated by introducing various facilities like good Infrastructural facilities, transportation facilities, canteen facilities and various other facilities. There can be a questionnaire made in order to calculate the perception of the employee towards the organization.
Samples of such a Questionnaire to calculate the perception of the employees is as stated below. The management students can get an idea on how to prepare the questionnaire from the following pattern of questionnaire which is based on Hospital Industry.
Employee perception towards an organization with reference to Hospital Industry
18-24 24-30 30-36 36-42 42-48 48-54
4. SCALE OF PAY:
5000-10000 10000-15000 15000-20000
20000-25000 25000-30000 35000-35000
6. YEARS OF EXPERIENCE:
0-3 3-6 6-9 9-12 12-15 15 and more
7. Are you an employee of this organization
If yes, are you a permanent employee or a visiting employee?
8. Have you shifted from other hospital
If yes what is the reason for shifting
9. Which facility attracts you the most in the hospital
Good reputation of the hospital
Scale of pay
10. Do you think that all the employees in the hospital are treated equally
11. Rate the services provided by the hospital in an five point scale that starts with 5= Excellent and 1= Poor.
12. According to you what is the reason behind customers returning to your hospital again and again. Tick any choice that you think is correct from the following options.
Quality of service
Reasonable charges for services
Well trained employees
13. What do you feel about working in holidays/ weekends
14. Do you feel that the work schedule causes a strain in your family relationship
15. Does the hospital provide facilities for higher education to the employees
If yes specify
16. Do you think the waste after treating patients are properly diffused off the hospital?
17. What do you feel about job security in the hospital
Very satisfied Satisfied Neutral Dissatisfied Totally Dissatisfied
18. Is there any revision made on the wages in the hospital
If yes how often it is revised
19. Is there any awards distributed to the best employee of the hospital
If yes how often it is distributed?
Four times a year thrice a year two times a year once a year
20. Which hospital would you feel is the best competitor for your hospital
21. How would you rate your hospital in a five point scale that starts with 5= Excellent and 1= Poor
22. Would you refer others seeking job to your hospital
Provide explanation to facilitate your answer
Conclusion of the study
You may use various methods like Chi square, percentage analysis and ANNOVA to facilitate the study. The sample size should be more in order to get the perfect result. I would say that a sample size of more than 1/3 rd of the total employees would be the minimum scale to do the project. You can get the samples through various methods like questionnaire issuing, Observations and telephonic interview method.
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