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Trust Rules
Posted Date: 02 May 2008 Resource Type: Articles/Knowledge Sharing Category: Jobs & Interviews
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Posted By: ashish mishra Member Level: Silver Rating: Points: 5
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The Human Resources professional has a special role in promoting trust. So do line managers.
You also influence the power differentials within the organization by developing and publishing supportive, protective, honorable policies. You are influential in building appropriate social norms among people who are doing different jobs in your organization.
Engage in trust building and team building activities only when there is a sincere desire in your organization to create a trusting, empowering, team-oriented work environment. Engaging in these activities for any but honorable reasons is a travesty and a sham. People will know the difference, or they will find out, and then, they will never trust you.
Build a Trust Relationship Over Time
Trust is built and maintained by many small actions over time. Marsha Sinetar, the author, said, “Trust is not a matter of technique, but of character; we are trusted because of our way of being, not because of our polished exteriors or our expertly crafted communications.”
So fundamentally, trust, is the cornerstone, the foundation, for everything you'd like your organization to be now and for everything you'd like it to become in the future. Lay this groundwork well.
Trust is telling the truth, even when it is difficult, and being truthful, authentic, and trustworthy in your dealings with customers and staff.
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