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Admission in Diploma in Airport Management & Customer Care

Posted Date: 14 May 2008 Resource Type: Admissions Category: General

Posted By: Jose Mathew Member Level: Platinum
Rating:

Points: 5

Diploma in Airport Management & Customer Care Form
The course combines training across two roles/ functions - cabin crew & ground staff - and prepares the candidate to play key roles in the airline sector. Cabin crew are responsible for the comfort and safety of passengers, as well as for providing quality customer service. Ground staff ensure seamless operations across airports through the use of infrastructure and efficient manpower.

The one-year program covers:
Semester I
• Principles of Aviation
• In-flight Services
• Soft Skills for Aviation Operations Environment
• Communication, Grooming & Etiquette
• Customer Service for Global Clientele
• Airline & Airport Management

Semester II:
• Airline & Airport Environment
• Information Technology in the Airline Industry
• Cargo & Transportation
• Airline & Travel Management
• Load Planning & DGR
• Security & Legislation
• Ancillary Services

Duration:
12 months - 5 days a week, 4 hours a day

Eligibility Criteria
HSC, SSC & 10th Grade Certificate
A minimum level of English fluency

Placement
100% placement guarantee on successful completion. Or 50% fees refund*

Details:http://www.avalonacademy.in

For more details, visit http://www.avalonacademy.in

Responses

Author: Ravindranath 16 May 2008

Member Level: Gold Points : 2

Tnat's good

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