How to book OPD appointment, check lab reports & blood availability online in Govt. Hospitals by ORS


Eager to take a quick online appointment of doctor for outdoor patient department in Government hospitals? Want to get laboratory medical test reports or willing to know blood bank stock status of any Govt. nursing home through internet? All these activities are now possible via Online Registration System at http://ors.gov.in portal under Digital India program initiated by Government of India. Any appointment may be cancelled also using this online portal. Users may also use mobile app for all above acts.

What is ORS

Full form of ORS is Online Registration System. It is a part of Digital India program initiated by Indian Govt. under the Electronics & Information Technology department of the Ministry of Communications & IT. The aim of Online Registration System is to provide Aadhaar based online counter based registration and appointment to Govt. hospital OPD through Hospital Management Information System (HMIS) as well as to get online lab reports & blood availability in various government hospitals throughout the whole country.

If patient has a mobile number registered with Unique Identification Authority of India, UIDAI, online OTP appointment in various departments of hospitals will be based on eKYC data of Aadhar number otherwise appointment will be against patient's name as appeared in Aadhar card. While a new patient will take an appointment, appointment number along with Unique Health Identification (UHID) number will be provided. But only appointment number will be provided in case patient's Aadhaar number is already linked to his / her UHID number so that UHID number remains same.

Users have to visit official website first for OTP appointment or checking of their medical reports or blood availability, whatever they want. Rest step by step procedures for all activities have been provided below.



Online registration procedure for OTP appointment with / without Aadhar

  • There is a link available at the home page of official website, 'Book Appointment Now'. Click it.
  • In a case when patient's mobile number is already registered to Aadhar number, patient or his / her attendant has to provide Aadhar no. UIDAI will sent a One Time Password (OTP) in form of SMS on registered mobile number for verification. Patient or his / her attendant has to give a confirmation that there is no objection to share KYC data from UIDAI with the hospital database providing the Aadhaar No for OPD appointment. Know Your Customer data as stored in UIDAI will be shared to the system.
  • In a case when patient's mobile number is not already registered to Aadhar number, patient or his / her attendant has to provide patient's name as written in Aadhar. After authentication, other personal details like mobile number, age, address etc. have to be given.
  • Patients without having Aadhar card may also take OTP appointment online. Other personal details like mobile number, patient's name, name of parents have to be provided. But there is a condition. Patient who do not have Aadhar card have to collect OPD card on the date of appointment from counter of the hospital against a payment of registration fee.
  • Select the department and hospital where the appointment is being sought for.
  • Then select the date of appointment.
  • Finally, user will receive a SMS where all details of OPD appointment will be mentioned.

How to check lab. Reports

  • Click on 'Lab Reports' at official home page.
  • Candidates have to choose relevant hospitals and enter UHID / Hospital Registration no. Then click on 'Submit'.
  • Then verification of the patient will be required.
  • That's all! Laboratory report will be available to view.

How to get blood availability

  • Candidates should click on 'Blood Availability' which is present at said official webpage.
  • Select state from drop-sown list.
  • A list of available blood blanks will be appeared.
  • To know about blood availability status, click on 'View' against relevant blood bank under 'Blood Status'.
  • If contact details of blood bank is required, click on 'View' against relevant blood bank under 'Contact'.


How to view / print / pay / cancel an appointment

  • Visit at http://ors.gov.in/copp/cancel.jsp.
  • Select state from drop down list.
  • Now choose hospital from available list.
  • Select the type of your appointment ID from the provided list.
  • Put your unique ID.
  • Click on 'Proceed'.
  • Select the appointment which you want to view or print or pay or cancel.
  • Verify your mobile number using the OTP sent by the system.




Mobile app

In addition to the online portal, eHospital Online Registration can also be done using mobile app. The app can be downloaded either from https://apps.mgov.gov.in/descp.do?appid=864 or from Google Play Store.

Helpdesk

In case users have any further queries regarding Online Registration System, they may send mail at helpdesk-ors@gov.in.


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Comments

Author: K Mohan02 Apr 2017 Member Level: Platinum   Points : 4

Though the author has given elaborate details about how to book OPD appointments , check lab details and also blood availability at the blood banks attached to government hospitals, but what I feel is that nothing can match the personal visit to the government hospitals at the first hour to take appointments at the general counter and have all details. Every government hospital is functioning from early morning but on some days certain doctors won't come and this information is not given on online bookings. Moreover a personal visit shall ensure quick and easy access to doctors and lab facilities and nowadays, with payment of user charges, certain tests are done immediately without even taking appointments. And the government doctors in the guise of going for rounds at the wards would see only few patients in the morning and those who are physically present in the queues are obliged and others are asked to visit his private clinic somewhere in the city.



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