What is IRCTC ticket booking agencyIt is an opportunity to start your own business with the help of IRCTC. Through this agency one can become an authorized e-ticketing agent for all kinds of IRCTC travel tickets. Although there are some people who are doing ticket bookings for selling purpose, this is not legal without authorized license from IRCTC for providing this service to others. We should not buy any IRCTC tickets from unauthorized agents and should check for the license of service provider.
What are the benefitsAn authorized agent has many benefits of owning a legal license from IRCTC and these are as mentioned below-
Requirement listsIf you are interested for this license, there are some requirements you need to fulfill-
List of pre-requisites
Documents requirement for license
ProcessOnce the forms get filled and enclosed with all the other required documents, candidate needs to courier it to the address provided by his/ her principal agent. Their team receives the application and fee and then their compliance team processes it further. Then the KYC and SIFY get submitted and E-token is created after 24 hours of the same.
When the E-token gets created then provided E-mail id, address, mobiles, etc are verified. After all get verified, an OTP will be sent to applicant and IRCTC service gets assigned.
Finally, the Training and welcome kit get dispatched and once you receive that you can start your own business.
The link to submit the agency request is at: "http://hindi.erail.in/IRCTC-Agent-Registration-Enquiry.aspx".
List of complimentary ServicesThe IRCTC authorized licensee also provides some complimentary services as mentioned below-
Important points to rememberCandidate must have minimum required basic infrastructure for office. Agent should also have minimum staff to manage ticket e-booking and delivery whenever it is required. The name of Agent with other details should be printed on booked tickets/ ERS slip after "Important Instructions" in ERS.
The current agents cannot transfer their ID to another person. If they are not willing to continue their services, they can surrender their license to their principal agent. IRCTC has right to initiate legal actions against such matters if found guilty.
The agency can be deactivated if repeated customer complaints come in or there are fraud refund claims or overcharging complaints, etc are received.
List of Don'ts for the Service providers
Apart from all these points, there are many other things for which an agent needs to take care. These are like Blocking of accommodation by giving fictitious names, Modification/Alteration/Tampering the Electronic Reservation Slip (ERS), Software tampering and many more.