Introduction It is always annoying when your internet gets slow in the midst of doing something and your task does not get accomplished. At such times, most of us will tend to think that their Internet service provider has some problem and try to contact them for a resolution. While this might be the quite likely reason for low internet speed, sometimes there are other factors also responsible for low internet speed rather than an ISP problem. Hence it is very important that, as customers, we check a few basic things to diagnose the drop in internet speed before we contact our ISP.
Your internet connection has several components like your PC, modem, WiFi router, cabling etc if it is a fixed line connection. For mobile internet which is wireless in nature, there is no cabling and the modem is inbuilt. Hence in an internet connection, there are several areas where things can go wrong and step-wise troubleshooting is essential. Below are the troubleshooting steps that should be followed to check your slow internet speed.
Steps to diagnose slow internet speed
Conclusion If after following troubleshooting steps you find that your problem is not solved and still you are facing the problem with internet speed. then it may be a problem with your ISP. This problem can be either at your building premises wiring and ports or it can be on the exchange side or intermediate wiring and ports between your residence and exchange. In any case, you need to call up your ISP customer care to assign a technician to solve the problem. Also, it is important that most of the above steps are applicable if you are using the fixed-line broadband internet at your home. For mobile internet, no cabling and WiFi router etc is involved so troubleshooting steps will be less.
A very exhaustive and detailed article on the basic self-diagnosis of a poor internet connection. The user can definitely use these tricks and tips for resolving the problem in their home computer systems.
Many times the problem is in the laptop or computer itself and by cleaning the disk or removing the unwanted clutter from the computer or laptop hard disk, the problem can be resolved.
The author has given the possible reasons for the slow speed of internet connection. Another reason for this slow internet is the number of units connected. In our houses these days every member has at least one cell phone which will be connected to the wifi for internet browsing. Another issue is at least one or two laptops or also will be on always because someone or other will be working on this internet. So because of this multiple devices connection also there is a chance that the internet will become slow in our computer. In such case, we have to stop some of the devices and see whether the speed increased or not. This problem we faced in our house number of times. In such case, we can't even complain to the service provider also. Sometimes we will be connecting our smart TV also to this wifi which will make other devices to get slow.
Sometimes, what the internet providers claims may not be true. We would have signed up for 50 Mbps but actually, we may be getting only 30 Mbps. There are programs that can tell us the average speed we actually get (speetest.net.in, testmy.net, myspeed.trai.gov.in)
Good speeds need good amounts of free memory space, up to date software, minimal background running programs or apps and a good antivirus program. Generally, multiple users are equated to less speed but even if we have 2-3 users at home and one of them has opened multiple sites/ is downloading/watching a stream in a movie or has an old computer, then also the speed will be affected.
At times, a closed space with walls having plenty of obstructions, metal pipes, thick glass etc can also slow the speed. If the very popular websites having an overload is being accessed by us, then the speed will be lower. Internet speed is also variable during different parts of the day.
An erratic or a sudden slow down of speed in one laptop/desktop while the other users on the same network are having good speeds, would indicate that our device has a virus.