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University of Delhi - M.B.A. Syllabus
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FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF DELHI DELHI – 110007 MASTER OF BUSINESS ADMINISTRATION Two-Year Full Time Programme THE PROGRAMME The Master of Business Administration (MBA) is a two year full-time programme. The course structure and programme administration are as follows: COURSE STRUCTURE The programme has been organized in two years – First Year and Second Year, each comprising two semesters. The list of papers offered during First Year and Second Year of the programme shall be as follows: FIRST YEAR Semester – I F-101 Management Process and Organizational Behavior F-102 Quantitative Methods F-103 Managerial Economics F-104 Financial Accounting F-105 Marketing Management F-106 Human Resource Management F-107 Business Communication F-108 Computer Applications in Management Semester –II F-201 Organization Effectiveness and Change F-202 Management Science F-203 Economic Environment of Business F-204 Financial Management F-205 Management Accounting F-206 Production and Operations Management F-207 Marketing Research F-208 Management of Information Systems Summer Training At the end of second semester, all students will have to undergo summer training of 8-10 weeks with an industrial, business or service organization by taking up a project study. The conditions of successfully completing the programme shall not be deemed to have been satisfied unless a student undergoes summer training under the supervision of the department in organizations as approved by the Faculty from time to time. Each student will be required to submit a project report to the Faculty for the work undertaken during this period within three weeks of the commencement of the third semester for the purpose of evaluation in the third semester. SECOND YEAR During Second Year, in addition to compulsory papers and project studies, a student shall have to choose six optional papers in third semester and three optional papers in fourth semester form the list of optional papers announced at the beginning of each semester. Semester –III F-301 Summer Training Project F-302 Business Policy and Strategic Analysis (Plus 6 Optional Papers) Semester – IV F-401 Corporate Evolution and Strategic Management F-402 International Business Environment F-403 Business Legislation F-404 Project Study (Plus 3 Optional Papers) LIST OF OPTIONAL PAPERS FINANCE F-3101 Quantitative Analysis of Financial Decisions F-3102 Security Analysis and Investment Management F-3103 Portfolio Management F-3104 International Financial Management F-3105 Management of Financial Services F-3106 Management Control System F-3107 International Accounting F-3108 Corporate Taxation F-3109 Financial Derivatives F-3110 Project Planning, Analysis and Management F-3111 International Financial Markets F-3112 Management of Financial Institutions MARKETING F-3201 Consumer Behaviour F-3202 Advertising Management F-3203 Competitive Marketing F-3204 International Marketing F-3205 Sales and Distribution Management F-3206 Business Marketing F-3207 Sales Promotion Management F-3208 Marketing of Services F-3209 Marketing for Non-profit Organizations F-3210 Management of Public Distribution System F-3211 Brand Management OB & HRD F-3301 Management of Industrial Relations F-3302 Comparative Industrial Relations F-3303 Manpower Development for Technological change F-3304 Compensations Management F-3305 Labour Laws F-3306 Management Training and Development F-3307 Managing Interpersonal and Group Processes F-3308 Organizational Change and Intervention Strategies F-3309 Counselling Skills for Managers F-3310 Human Resource Development: Strategies and Systems F-3311 Human Resource Planning and Development F-3312 Cross Cultural and Global Management PRODUCTION AND OPERATIONS MANAGEMENT F-3401 Materials Management F-3402 Total Quality Management F-3403 Production Planning and Control F-3404 Operations Research F-3405 Logistics Management F-3406 Goal Programming in Management F-3407 Transportation Management F-3408 Service Operations Management GENERAL MANAGEMENT & SMALL BUSINESS F-3501 Government Business Interface F-3502 Competitive Strategy F-3503 Public Enterprise Management F-3504 Entrepreneurial Development and New Enterprise Management F-3505 Small Business Environment and Management INFORMATION TECHNOLOGY MANAGEMENT F-3601 Management Support System F-3602 Business Process Re-engineering F-3603 System Analysis and Design F-3604 Strategic Management of Information Technology F-3605 Data Base Management F-3606 Telecommunications for Business PROGRAMME ADMINISTRATION Medium of Instruction English shall be the medium of instruction and examination. Evaluation (i) Each paper will carry 100 marks of which 30 marks are for internal assessment and remaining 70 marks for written examination to be held at the end of each semester. The duration of written examination for each paper shall be three hours. (ii) The internal assessment marks shall be based on factors such as: · Participation in seminars, case discussions and group work activities · Class tests, quizzes, individual and group oral presentations · Submission of written assignments, term papers and viva-voce · Class-room attendance The weightage given to each of these factors shall be decided and announced at the beginning of the semester by individual faculty member responsible for the paper. (iii) The scheme of evaluation of project studies shall be as follows: (a) For Paper F-301, a project report based on the summer training will have to be submitted within three weeks from the commencement of third semester. (b) Paper F-404, final project study shall commence from third semester and the report should be submitted towards the end of fourth semester. (c) The written part for each of the project studies shall account for 70 marks and the viva-voce to be conducted by a duly constituted examination board for 30 marks. Promotion and Span Period (I) The Span period of the programme is four year from the date of registration in the programme. (II) The minimum marks for passing the examination for each semester shall be 45% in each paper and 50% in aggregate for all the courses of the semester. (III) To the eligible for promotion to the second year of the programme, a student must clear successfully at least 12 papers out of the 16 papers offered during first year of the programme. (IV) The degree shall be awarded to successful students on the basis of the combined results of first year and second year examinations as follows: -Securing 60% and above : Ist Division -All other : IInd Divison (V) A student to the eligible for award of degree has to clear all papers offered during two-year programme within the span period. Re-examination A candidate who has secured minimum marks to pass in each paper but has not secured the minimum marks required to pass in aggregate for the semester concerned may take re-examination in not more than two papers to obtain the aggregate percentage required to pass the semester. A regular student will be allowed to re-appear in any paper in any semester. However, the total number of attempts for a paper shall not exceed four during the span period of the programme. As regards the ex-students, they will be allowed to re-appear in papers only in the April/May semester examination subject to total number of attempts for a paper not exceeding four during the span period of the programme. Attendance No candidate shall be considered to have pursued a regular course of study unless he/ she is certified by the Dean of the Faculty to have attended the three- fourths of the total number of class room sessions conducted in each semester during his/her course of study. Any student not complying with this requirement will not be allowed to appear in the semester examination. However, the Dean may condone the required percentage of attendance by not more than 10 percent during a semester. A student not allowed to appear in the preceding semester examination due to shortage of attendance, may appear in the papers of the preceding semester alongwith the papers of the current semester after making up the attendance shortfall. Remedial classes, however, will not be arranged by the Faculty for the purpose. MASTER OF BSUINESS ADMINISTRATION in MANAGEMENT OF SERVICES MBA (MS) Two-Year Full Time Programme Title of Courses FIRST YEAR Semester – I CC-101 Organisational Behaviour CC-102 Quantitative Methods CC-103 Managerial Economics CC-104 Accounting for Managers CC-105 Fundamentals of Marketing Management CC-106 Information Technology Management CS-107 Global Environment of Service Sector CW-108 Interpersonal Dynamics and Team Building Semester – II CC-201 Human Resource Management CC-202 Service Operations Management CC-203 Management Science CC-204 Financial Management CC-205 Research Methodology CC-206 Management of Information System CS-207 Marketing of Services CW-208 Business Communication Summer Training SECOND YEAR During Second Year, in addition to Core Courses, a student has to choose five courses in the third semester and five courses in the fourth semester form the list of specialisation courses announced at the beginning of each semester. These elective courses are of 2 categories: Functional Elective (FE) and Sectoral Elective (SE). In each semester a student has to opt at least one course from both the Elective categories. Semester –III CC-301 Summer Training Project CC-302 Strategic Management CS-303 Emerging Service Sectors CW-304 Creativity & Entrepreneurship (Plus 5 Optional Courses) Semester – IV CC-401 Business Ethics and Corporate Governance CS-402 Global/Regional/Country study of Services CW-403 Leadership & Management of Change (Plus 5 Optional Courses) Optional Courses: Functional Electives (FE) Functional Specialisation: Finance FE-3101 Financial Decisions Analysis FE-3102 International Financial Management FE-3103 Management Control System FE-3104 Corporate Taxation FE-3105 Project Planning, Analysis and Management FE-3106 Working Capital Management FE-3107 Foreign Exchange Management FE-3108 International Financial Markets FE-3109 International Accounting Functional Specialisation: Marketing FE-3201 Consumer Behavior FE-3202 Advertising Management FE-3203 Marketing Research FE-3204 Strategic Marketing FE-3205 Distribution Management FE-3206 Business Marketing FE-3207 Brand Management FE-3208 Relationship Marketing FE-3209 Direct & Network Marketing FE-3210 Sales Promotion Management FE-3211 Retail Marketing FE-3212 Sales Force Management Functional Specialisation: OB & HRD FE-3301 Management of Industrial Relations FE-3302 Human Resource Planning & Acquisition Strategies FE-3303 Technological Change & Human Resource Management FE-3304 Performance Management: Systems and Strategies FE-3305 Cross-cultural Management FE-3306 Counselling Skills for Managers FE-3307 Labour Laws FE-3308 Managing Diversity FE-3309 Personal Power and Leadership through Asian Values FE-3310 Compensation Management Functional Specialisation: Operations Management FE-3401 Total Quality Service FE-3402 Logistics and Supply Chain Management FE-3403 Environment and Safety Management FE-3404 Operations Strategy Optional Course: Sector Electives (SE) Sector Specialisation: Financial Services SE-4101 Security Analysis and Investment Management SE-4102 Portfolio Management SE-4103 Financial Derivatives SE-4104 Risk Management & Insurance SE-4105 Treasury Management SE-4106 e-Banking SE-4107 Management of Financial Services SE-4108 Management of Financial Institutions Sector Specialisation: Healthcare Services SE-4201 Health Systems Management SE-4202 Health Management Information Systems SE-4203 Corporate Health Services and Health Insurance SE-4204 Marketing of Health Services SE-4205 Purchasing and Materials Management for Hospitals SE-4206 Quality Management in Healthcare Services SE-4207 Environmental Health Management & Safety Planning SE-4208 Health Economics Sector Specialisation: Information Technology Enabled Services SE-4301 Managing E-Business SE-4302 Business Process Re-engineering SE-4303 System Analysis and Design SE-4304 Knowledge Management SE-4305 Strategic Management of Information Technology SE-4306 Database Management Systems SE-4307 Enterprise Resource Planning SE-4308 Managing IT Enabled Services Sector Specialisation: Hospitality and Transportations Services SE-4401 Tourism Marketing SE-4402 Transportation Management SE-4403 Hospitality Marketing SE-4404 Hospitality Operations Management SE-4405 Quality in Hospitality Services SE-4406 Civil Aviation Management SE-4407 Airport Management Sector Specialisation: Public Services SE-4501 Social Marketing SE-4502 Management of Public Distribution System SE-4503 Development Administration SE-4504 Planning and Management of Education System SE-4505 Management of Co-operatives SE-4506 Technology Finance SE-4507 R & D Management SE-4508 Infrastructure Financing SE-4509 Energy Management SE-4510 Management of Telecommunication Systems SE-4511 Management of NGOs FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF DELHI DELHI – 110007 MASTER OF BSUINESS ADMINISTRATION Three Year Part Time Programme Programme Structure The MBA (Part-Time) Course is divided in three Parts, Part-I, in the First Year, Part-II in the Second Year and Part-III in the Third Year. Each Part will consist of two Semesters to be known as Semester I and Semester II. Part –I Part I shall be composed of two semesters viz., Part-I: Semester I and Part-I: Semester II. The schedule of papers prescribed for MBA (Part-Time) Part-I, Semesters I & II examinations shall be as follows: Part-I : Semester I Paper 101- Organisational Behaviour and Management Process Paper 102- Quantitative Methods Paper 103- Managerial Economics Paper 104- Financial and Management Accounting Paper 105- Business Communication Part-I : Semester II Paper 105- Marketing Management Paper 106- Human Resource Management Paper 108- Computers in Management Paper 204- Financial Management Paper 205- Operations Management Part –II Admission to Part-II MBA (Part-Time) Course shall be open to those who have successfully cleared at least eight papers out of the papers offered for the MBA (Part- Time) I year Course comprising of I and II Semester taken together. However, he/she will have to clear the remaining papers while studying in MBA (Part-Time) II year. Part –II MBA (Part-Time) Course would be composed of two semesters viz. Part-II: Semester I and Part-II: Semester II. The schedule of papers prescribed for MBA (Part-Time) Part-II : Semester I and II examinations shall be as follows: Part-II: Semester I Paper 202- Management Science Paper 203- Economics Environment of Business Paper 206- Management of Information Systems Paper 207- Marketing Research Paper 301- Business Policy & Strategic Analysis Part-II: Semester II The MBA (Part-Time) Part-II : Semester II in addition to one compulsory paper, shall include optional papers offered during Part-II : Semester II and Part –III : Semester I, from which a student shall have to choose seven subjects, four of these seven optional papers shall have to be offered during the Part-II : Semester II and the remaining three optional papers shall have to be offered during Part-III : Semester I. The optional papers are listed after the Semester scheme for Part-III : Semester I. The Faculty in the beginning of the Semesters will announce the optional papers which will be open during Part – II : Semester II and Part –III : Semester I. Paper 201-Organisational Effectiveness and Change (Compulsory Paper) Optional Papers – 4 Part III Admission to Part –III MBA (Part-Time) Course shall be open to those who have successfully cleared all the papers of Part-I MBA (Part-Time) and at least eight papers offered for the MBA (Part-Time) Part-II Course comprising of Semester I and Semester II taken together. However, she/he will have to clear the remaining papers of MBA (Part- Time) Part-II while studying in MBA (Part-Time) Part-III. MBA (Part-Time) Part-III would be composed of two Semesters viz., Part-III : Semester I and Part-III : Semester II. The schedule of papers prescribed for MBA (Part-Time) Part- III : Semesters I & II examinations shall be as follows : Part-III : Semester I Paper 401-Corporate Evolution & Strategic Management (Compulsory Paper) Optional Paper –3 The student shall be required to offer further 3 optional papers subject to conditions defined in Part-II : Semester II. The Optional Paper during Part –II : Semester II and Part –III : Semester I are as follows: List of optional papers AREA : FINANCE Paper 3101- Financial Decision Analysis Paper 3102- Security Analysis and Investment Management Paper 3103- Portfolio Management Paper 3104- International Financial Management Paper 3105- Management of Financial Institutions Paper 3106- Management of Project Financial Services Paper 3107- Management Control Systems Paper 3108- International Accounting Paper 3109- Corporate Tax Planning AREA : MARKETING Paper 3201- Consumer Behavior Paper 3202- Advertising Management Paper 3203- Competitive Marketing Paper 3204- International Marketing Paper 3205- Sales Force Management Paper 3206- Industrial Marketing Paper 3207- Sales Promotion Management Paper 3208- Marketing of Services Paper 3209- Marketing for Non-profit Organisations Paper 3210- Management of Public Distribution System AREA : OB & HRD Paper 3301- Management of Industrial Relations Paper 3302- Comparative Industrial Relations Paper 3303- Manpower Development for Technological change Paper 3304- Compensation Management Paper 3305- Labour Laws Paper 3306- Management Training, Process and Techniques Paper 3307- Managing Interpersonal and Group Processes Paper 3308- Organisational Change and Intervention Strategies Paper 3309- Counselling Skills for Managers Paper 3310- Human Resource Development; Strategies and Systems Paper 3311- Management Development Paper 3312- Managing Across Cultures AREA : OPERATION MANAGEMENT Paper 3401- Materials Management Paper 3402- Quality, Reliability and Maintainability Management Paper 3403- Production Planning and Control Paper 3404- Operations Research Paper 3405- Transportation Management Paper 3406- Goal Programming in Management Paper 3407- Systems Analysis and Design Paper 3408- Applied Information Technology AREA : GENERAL MANAGEMENT & SMALL BUSINESS Paper 3501- Government Business Interface Paper 3502- Competitive Strategy Paper 3503- Public Enterprise Management Paper 3504- Entrepreneurial Development & New Enterprise Management Paper 3505- Small Business Environment and Management Part –III : Semester II Paper 402- International Business Environment Paper 403- Business Legislation Paper 404- Project Study FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF DELHI DELHI – 110007 MASTER OF BSUINESS ADMINISTRATION HCA (P/T) Three Year Programme 1. The Programme As a pioneer institution in the field of management education for last three decades, the Faculty of Management Studies (FMS), has recognised the crucial of trained administrators in delivery of effective health care services in the country. Thus, an educational programme in Health Care Administration was started in 1970 to impart knowledge of basic as well as specific aspects if management to the professionals responsible for management of health care services. Since then, the programme has attained a high degree of relevance to the management of health services in India. The programme and the pedagogical techniques are such as to inculcate a sense of responsibility, develop initiative, analytical ability, effective communication, problem identification and search for valid solution in different situations arising in health services organisations. The specific objectives of this programme are: (i) to provide management education to the medical professionals and alike working in the field of health services administration. (ii) to equip executives concerned with health administration with upto-date knowledge about management and to develop relevant skills and attitudes; and (iii) to prepare them to apply different modern management techniques in managing health care services in the country. 2. Framework of the Programme Master Programme in Health Care Administration is a Part-Time Course for three years. In the First Year, comprising of two semesters, the basic subjects in management sciences related to health institutions such as Management Concepts, Organisation Behaviour, Health Economics, Health Statistics, History of Health Care Administration, Management of Human Resources, Management Information System etc. are studied in detail. The second Year, again comprising of two semesters, covers areas such as Health Accounting and Finance, Health Insurance, Health Laws, Hospital Planning, Organisation and Control, Management Research in Health Care etc. During the Third Year, the emphasis is on the applied aspects of management in the field of Organisation Development, Community Health, National Health Plans, Comparative Health Care etc. Besides, a Project Work is allotted to each student as he/she enteres the third year, which has to be submitted to the University before the final examination of third year. At the end of the three years programme, the University of Delhi awards MBA (HCA) degree to the successful participants. 3. Admission Requirements (a) Every candidate seeking admission to the course shall have passed a Bachelor’s Degree Examination in Medicine of the University of Delhi or an examination recognised as equivalent thereto. (b) He/She should have at least five years experience in Hospital Administration after acquiring the Bachelor’s Degree in Medicine. He/She Should also be sponsored by his/her employer. (c) Only those candidates who satisfy the above mentioned conditions will be called for interview. 4. Reserved Seats (a) 22.5% seats are reserved for Scheduled Caste/ Scheduled Tribes Candidates. (b) 5% seats are reserved for the Window, Children of the Officers and men of the Armed Forces including Para-Military Personal Killed or disabled in Action in Wars. They should attach a copy of entitlement card’ issued by the Record Officer of the Unit/ Regiment. Note: 5% concession of marks is allowed to the above categories of candidates for the purposes of determining their eligibility. 5. Admission Process. The Admission to this programme will be carried out on the basis of an interview by the basis of an interview by the Selection Committee duly constituted by the Dean. The decision of the Selection Committee shall be final. 6. Time Duration for Completing the Programme The Candidate shall have to complete the MBA (HCA) Programme in a period not later than five years. 7. Schedule of Papers Part I (First Year) The Scheduled of Papers prescribed for MBA (Part-Time) Health Care Administration, Part I Examination shall be as follows: Semester –I Paper H-101 Management Concepts and Organization Paper H-102 Demography and Bio-Statistics Paper H-103 Health Economics Paper H-104 History of Health Care Administration Semester – II Paper H-105 Health Accounting and Finance Paper H-106 Human Resource Management Paper H-107 Marketing in Health Care Paper H-108 Computer and Management Information System* Note: There will be an examination at the end of each semester in the subject taught in the semester concerned. Part II (Second Year) The MBA (Part-Time) Health Care Administration Part-II course shall be composed of two semesters. The schedule of papers prescribed shall be as follows; Semester – I Paper H-201 Health Laws and Industrial Relations Paper H-202 Operations Research in Health Care Paper H-203 Production and Materials Management Paper H-204 Hospital Planning Semester – II Paper H-205 Health and Society Paper H-206 Hospital Organisation and Control-I Paper H-207 Management Research in Health Care Paper H-208 Medical Staff Organisation Note: There will be an examination at the end of each Semester in the subject taught in the semester concerned. Part III (Third Year) MBA (Part-Time) Health Care Administration, Part III Course shall be composed of two semesters. The Schedule of papers prescribed shall be as follows: Semester – I Paper H-301 Organisation Development Paper H-302 Epidemiology and Community Health Paper H-303 National Health Plans Paper H-304 Hospital Organisation and Control –II Paper H-305 Comparative Health Administration Semester –II Paper H-306 Strategic Management in Health Care System Paper H-307 Project Work* Note: There will be an examination at the end of each Semester in the subject taught in the semester concerned. Reference http://www.du.ac.in/course/syllabi/MBA%20Syllabus.pdf
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