Sub Code: 08MBA15 IA Marks: 50
No. of Lecture Hrs /week : 04 Exam Hours: 3 Hours
Total no. of Lecture Hrs : 56 Exam Marks: 100
Organisation and Information Systems
Changing Environment and its impact on Business - The IT/IS and its
influence - The Organisation: Structure, Managers and activities - Data,
information and its attributes - The level of people and their information
needs - Types of Decisions and information - Information System,
categorisation of information on the basis of nature and characteristics.
MODULE 2 (7 Hours)
Transaction Processing System (TPS) - Office Automation System (OAS) -
Management Information System (MIS) - Decision Support System (DSS)
and Group Decision Support System (GDSS) - Expert System (ES) -
Executive Support System (EIS or ESS).
MODULE 3 (8 Hours)
Computer Fundamentals, Telecommunication and Networks
Computer System – Introduction - Generation of Computers - Classification
of Computers - Input and output devices - Software – System s/w and
Application s/w - O/S – Functions and Features.
Communication, Media, Modems & Channels - LAN, MAN & WAN -
Network Topologies, Internet, Intranet and Extranet. Wireless technologies
like Wi-Fi, Bluetooth and Wi-Max.
MODULE 4 (8 Hours)
System Analysis and Development and Models
Need for System Analysis - Stages in System Analysis - Structured SAD and
tools like DFD, Context Diagram Decision Table and Structured Diagram.
System Development Models: Water Flow, Prototype, Spiral, RAD – Roles
and responsibilities of System Analyst, Database Administrator and Database
MODULE 5 (6 Hours)
Manufacturing and Service Systems
Information systems for Accounting, Finance, Production and
Manufacturing, Marketing and HRM functions - IS in hospital, hotel, bank
MODULE 6 (8 Hours)
Enterprise System
Enterprise Resources Planning (ERP): Features, selection criteria, merits,
issues and challenges in Implementation - Supply Chain Management
(SCM): Features, Modules in SCM - Customer Relationship Management
(CRM): Phases.
Knowledge Management and e-governance
MODULE 7 (5 Hours)
Choice of IT
Nature of IT decision - Strategic decision - Configuration design and
Information technology implementation plan.
MODULE 8 (8 Hours)
Security and Ethical Challenges
Ethical responsibilities of Business Professionals – Business, technology.
Computer crime – Hacking, cyber theft, unauthorized use at work. Piracy –
software and intellectual property. Privacy – Issues and the Internet Privacy.
Challenges – working condition, individuals. Health and Social Issues,
Ergonomics and cyber terrorism.

1. “Management Information Systems”, Kenneth J Laudon, Jane P.
Laudon, Pearson/PHI,10/e, 2007
2. “Management Information Systems”, W. S. Jawadekar, Tata
McGraw Hill Edition, 3/e, 2004
3. MIS by Ralph Stair

1. “Introduction to Information System”, James A. O’ Brien, Tata
McGraw Hill, 12th Edtion.
2. “Management Information Systems”, S.Sadagopan, PHI, 1/e, 2005
3. “Management Information Systems”, Effy Oz, Thomson Course
Technology, 3/e, 2003
4. Corporate Information Strategy and Management”, Lynda M
AppleGate, Robert D Austin et al, Tata McGraw Hill, 7th Edition.

Reference: www.vtu.ac.in/

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