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Bangalore University - B.Com 6th Sem - Sales & Distribution Management (Marketing Group)
Posted Date: 11 Dec 2007 Resource Type: Articles/Knowledge Sharing Category: General
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Posted By: Jyothi Member Level: Diamond Rating: Points: 1
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SALES & DISTRIBUTION MANAGEMENT (Elective Paper - VI)
CHAPTER I: INTRODUCTION & BASIC CONCEPTS 10 hrs
The nature of personal selling; Personal Selling in marketing mix; The dimensions of sales management; Sales Management environment; Sales forecasting & Sales management planning.
CHAPTER II: ORGAN ISING & EXECUTING THE SALES EFFORT 8 hrs
The nature of sales management positions; the sales organization; sales department relations; distributive network relations; the selling process; sales personality.
CHAPTER III: SALES FORCE MANAGEMENT 12 hrs
Recruitment & selection of sales personnel; Training, motivating, compensating & controlling sales personnel; controlling the sales effort - sales budget, sales quotas, sales territories, sales control & cost analysis.
CHAPTER IV: OVERVIEW OF DISTRIBUTION MANAGEMENT 8 hrs
Basic concepts of distribution systems; Different modes of transport in India; Functional areas of logistics management; Distribution costs; Supply chain management.
CHAPTER V: MANAGING MARKETING INTERMEDIARIES 12 hrs
Role & functions of marketing intermediaries; selection of marketing channels; motivation of marketing intermediaries; distribution analysis, Channel management & control.
SKILL DEVELOPMENT:
- Prepare a profile of consumer durable products sold at the authorized dealer of your choice. Present the highlights of the profile in class.
- Look into newspaper's advertising under 'sales positions' section. Make a list of adjectives used to describe the type of person desired for a sales position. What personality traits seem to be important in a person looking for a sales career? Match with your personality traits & give reasons for the outcome.
- Interview five selected sales managers about recruitment, selection & compensation policies of his/her organization for sales personnel. Evaluate these findings & discuss the report in your class.
- Prepare a report on the nature of industries directly dependent on different modes of transport systems in India.
- Identify three fast moving consumer goods marketing intermediaries & analyse their functions & responsibilities in your class. Analyse the changes in retail Chain Management.
REFERENCE BOOKS:
1. R.Still, W.Cundiff, A.P.Govoni, Sales Management Decisions Strategies and Cases, 5th Edition, P.H.I, New Delhi, 2001. 2. M.Johnson, L.Kurtz, E.Scheuing, Sales Management Concepts, Practices & Cases, 2nd Edition, Mcgraw Hill International, New York, 1994. 3. W.Stern, EI-Ansary, T.Coughlan, Marketing Channels, 5th Edition, P.H.I, New Delhi, 2001. 4. Guptha.S.L, Sales & Distribution Management, 1st Edition, Excell Books, New Delhi, 1999. 5. Coughlem, Marketing Channels.
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