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Bangalore University - B.Com 6th Sem - Sales & Distribution Management (Marketing Group)


Posted Date: 11 Dec 2007    Resource Type: Articles/Knowledge Sharing    Category: General

Posted By: Jyothi       Member Level: Diamond
Rating:     Points: 1




SALES & DISTRIBUTION MANAGEMENT (Elective Paper - VI)

CHAPTER I: INTRODUCTION & BASIC CONCEPTS 10 hrs

The nature of personal selling; Personal Selling in marketing mix; The dimensions of sales management; Sales Management environment; Sales forecasting & Sales management planning.

CHAPTER II: ORGAN ISING & EXECUTING THE SALES EFFORT 8 hrs

The nature of sales management positions; the sales organization; sales department relations; distributive network relations; the selling process; sales personality.

CHAPTER III: SALES FORCE MANAGEMENT 12 hrs

Recruitment & selection of sales personnel; Training, motivating, compensating & controlling sales personnel; controlling the sales effort - sales budget, sales quotas, sales territories, sales control & cost analysis.

CHAPTER IV: OVERVIEW OF DISTRIBUTION MANAGEMENT 8 hrs

Basic concepts of distribution systems; Different modes of transport in India; Functional areas of logistics management; Distribution costs; Supply chain management.

CHAPTER V: MANAGING MARKETING INTERMEDIARIES 12 hrs

Role & functions of marketing intermediaries; selection of marketing channels; motivation of marketing intermediaries; distribution analysis, Channel management & control.

SKILL DEVELOPMENT:

- Prepare a profile of consumer durable products sold at the authorized dealer of your choice. Present the highlights of the profile in class.

- Look into newspaper's advertising under 'sales positions' section. Make a list of adjectives used to describe the type of person desired for a sales position. What personality traits seem to be important in a person looking for a sales career? Match with your personality traits & give reasons for the outcome.

- Interview five selected sales managers about recruitment, selection & compensation policies of his/her organization for sales personnel. Evaluate these findings & discuss the report in your class.

- Prepare a report on the nature of industries directly dependent on different modes of transport systems in India.

- Identify three fast moving consumer goods marketing intermediaries & analyse their functions & responsibilities in your class. Analyse the changes in retail Chain Management.

REFERENCE BOOKS:

1. R.Still, W.Cundiff, A.P.Govoni, Sales Management Decisions Strategies and Cases, 5th Edition, P.H.I, New Delhi, 2001.
2. M.Johnson, L.Kurtz, E.Scheuing, Sales Management Concepts, Practices & Cases, 2nd Edition, Mcgraw Hill International, New York, 1994.
3. W.Stern, EI-Ansary, T.Coughlan, Marketing Channels, 5th Edition, P.H.I, New Delhi, 2001.
4. Guptha.S.L, Sales & Distribution Management, 1st Edition, Excell Books, New Delhi, 1999.
5. Coughlem, Marketing Channels.




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