Syllabus of University of Pune BHMCT Semester III-ACCOMMODATION OPERATIONS

Subject - ACCOMMODATION OPERATIONS– I
Subject Code - 303
Semester - Third
Teaching and Examination Scheme

Chapter 1 Contract Cleaning 02 04
1.1 Definition, Concept
1.2 Jobs given on contract by Housekeeping
1.3 Advantages & Disadvantages
1.4 Pricing a contract
Chapter 2 Pest Control 01 03
2.1 Types of Pests
2.2 Preventive and Control Measures
Chapter 3 Safety & Security Processes 02 02
3.1 Safety of Guest Property, Hotel Property
3.2 Prevention of accidents, First Aid
3.3 Role & Procedures adopted by the Security Department.
Chapter 4 Textiles 03 03
4.1 Classification of fibres with examples
4.2 Characteristics and uses of fabrics used in Hotel Industry
Chapter 5 Laundry Management 04 05
5.1 Layout
5.2 Laundry Equipments
47
5.3 Laundry flow process - Guest, House, Contract
5.4 Stains and Stain removal
5.5 Dry-cleaning – Agents and procedures
5.6 In-house laundry v/s Contract Laundry: Merits &
Demerits
Chapter 6 Flower Arrangement 04 03
6.1 Concept, Importance & Principles
6.2 Types and shapes
6.3 Tools, Equipments and Accessories
6.4 Conditioning of Plant Materials

Note : Glossary of Terms
Students should be familiar with the glossary of terms
pertaining to above-mentioned topics

Practicals (1 each) 16
1. Stain Removal
2. Laundering Procedure – Starching / Blueing / Ironing
3. Use of Laundry Equipment (Washing Machine)
4. Visit to a Laundry
5. Flower Arrangements – Different shapes and styles – 2 Practicals
6. Introduction to Horticultural aspects
7. Pest Control

Reference Books:
1. Fibres & Fabrics – Brenda Piper
2. Housekeeping Operations – Robert Martin
3. Housekeeping Management – Matt A. Casado (Wiley)

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Syllabus of University of Pune BHMCT Semester III-ACCOMMODATION OPERATIONS– I

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