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F.Y.B.Com - Subject – eCommerce


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F.Y.B.Com
Revised Syllabus to be introduced from June 2008-09
Subject – eCommerce

1) Fundamentals in E-Commerce

i. Commerce – Meaning, Nature, Limitation.

ii. E-Commerce – Origin, Nature, Meaning, Definitions, Features, Need, Advantages & Disadvantages, Essential requirements, e-Commerce Vs Traditional Commerce


2) Business Models for eCommerce

i. eBusiness : Meaning, Definition, Importance.

ii. eBusiness models based on the Relationships of transaction parties , B2C, B2B, C2C, C2B.

iii. eBusiness models based on the relationship of transaction types –
Manufacture Model
Advertising Model
Value Chain Model
Brokerage Model


3) ePayment Systems :

i. Modes of ePayment – Credit Cards, Debit Cards, Smart Cards, eCredit Accounts, eMoney/Cash

ii. Digital Signatures – Legal Positions of Digital Signatures, How Digital Signature Technology Works.

iii. Risks & ePayment system : Data protection, risk from mistakes & disputes- Consumer protection, Management Information Privacy, Managing Credit Risk.


4) eBusiness Communication

Introduction : Importance of eTechnology in eBusiness Communication, Modes of eBusiness communication, eBusiness Conferencing – Audio, Document, Telephone, Video Conferencing – Types Email in eCommerce, Mobile Communication.


5) eBanking :

i. Introduction concepts & meaning

ii. Electronic Fund Transfer – Automated Clearing house, Automated ledger posting, Electronic Money transfer eCheque.

iii. ATM, FOS, Telebanking.


6) Customer Relationship Management

i. Introduction, Definition, Electronic CRMC, Need for electronic CRM

ii. CRM Areas – CRM Components, CRM Architecture,

iii. Electronic CRM Applications.


7) eSecurity :

i. Introduction, Need for Security, Security concepts,

ii. Attacking methods – Cyber crimes, Cryptology, hacker, encryption.

iii. eCommerce security solutions – eLocking Techniques, eLocking product, eLocking services, Net Scape security solution.s


8) eMarkets :

On line shopping – On Line purchasing – Electronic Market – Three models of eMarkets – eAdvertising – eBranding.


List of Books

1) eCommerce – Concepts, Models, Strategies, CSV Murthy, Himalaya Publishing House

2) Basics of eCommerce – Legal & Security issues ISBN 81-203-2432-3

3) eCommerce : An Indian Perspective , 2nd Ed. PT Joseph, SJ


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