Revised Syllabus to be introduced from June 2008-09
Subject – eCommerce
1) Fundamentals in E-Commerce
i. Commerce – Meaning, Nature, Limitation.
ii. E-Commerce – Origin, Nature, Meaning, Definitions, Features, Need, Advantages & Disadvantages, Essential requirements, e-Commerce Vs Traditional Commerce
2) Business Models for eCommerce
i. eBusiness : Meaning, Definition, Importance.
ii. eBusiness models based on the Relationships of transaction parties , B2C, B2B, C2C, C2B.
iii. eBusiness models based on the relationship of transaction types –
Value Chain Model
3) ePayment Systems :
i. Modes of ePayment – Credit Cards, Debit Cards, Smart Cards, eCredit Accounts, eMoney/Cash
ii. Digital Signatures – Legal Positions of Digital Signatures, How Digital Signature Technology Works.
iii. Risks & ePayment system : Data protection, risk from mistakes & disputes- Consumer protection, Management Information Privacy, Managing Credit Risk.
4) eBusiness Communication
Introduction : Importance of eTechnology in eBusiness Communication, Modes of eBusiness communication, eBusiness Conferencing – Audio, Document, Telephone, Video Conferencing – Types Email in eCommerce, Mobile Communication.
5) eBanking :
i. Introduction concepts & meaning
ii. Electronic Fund Transfer – Automated Clearing house, Automated ledger posting, Electronic Money transfer eCheque.
iii. ATM, FOS, Telebanking.
6) Customer Relationship Management
i. Introduction, Definition, Electronic CRMC, Need for electronic CRM
ii. CRM Areas – CRM Components, CRM Architecture,
iii. Electronic CRM Applications.
7) eSecurity :
i. Introduction, Need for Security, Security concepts,
ii. Attacking methods – Cyber crimes, Cryptology, hacker, encryption.
iii. eCommerce security solutions – eLocking Techniques, eLocking product, eLocking services, Net Scape security solution.s
8) eMarkets :
On line shopping – On Line purchasing – Electronic Market – Three models of eMarkets – eAdvertising – eBranding.
List of Books
1) eCommerce – Concepts, Models, Strategies, CSV Murthy, Himalaya Publishing House
2) Basics of eCommerce – Legal & Security issues ISBN 81-203-2432-3
3) eCommerce : An Indian Perspective , 2nd Ed. PT Joseph, SJ
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