Customer Relationship Management CRM

Posted Date: 17-May-2009	Category: Education
Author: Jayesh Patel	Member Level: Silver	Points: 2

This contents notes that I had prepared from various source i.e from reference books,internet from professors lecture for studying CRM subject that we had in semester VI of T.Y.BSc(I.T.).
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Customer Relationship Management (61437-171624-chapter 1 Intro.doc)

Customer Relationship Management CRM (61437-171552-CRM.zip)

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