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Review: Best tour rates but ....

Business Directory: , Mumbai
Timely service:
Courteousness of Staff:
Knowledge of Staff:
Value for money:

Good: Very good accomodation & rates
Bad: Uncaring attitude towards senior citizens
Recommend: No
Review By:
Name: Vandana   
Member Level: Platinum
Review Date: 06 Oct 2009
Points for Review: 30  (Rs: 15)

Read 31 reviews by Vandana

, Mumbai Review

Three of my relatives went on a 13-day Kerala tour package last year with Anubhav Travels, Mumbai. The package included rail fare and twin-sharing room with attached bathroom. The tour departed from Mumbai, direct to Kanyakumari. They stayed at Hotel Maadhini , which had the best views (read review). One of the highlights of the Kanyakumari stay was the visit to the Vivekanand Memorial.

Next on the itinereray was a trip to Kottayam. On the way, there was a stopover at Trivandrum to visit the Padmanabham Temple. On arriving at Kottayam, the group stayed at The Windsor Castle.

Next stop was at Thekkady, with accommodation at Hotel Ambadi. A visit to a spice plantation was arranged for the morning and the best part came after the noon meal – a boat cruise through the picturesque Periyar Lake.

Moving on next morning to Munnar, the drive through the superb Iddukki Hills to Abad Copper Castle Resortwas a memorable experience. The uphill road takes you through an unending vista of cardamom plantations and tea gardens, with a soft mist hugging it all in its embrace. This part of the tour included visits to the Mattupetty Dam and the Rajamalai Wildlife Sanctuary, home to the Nilgiri Thar breed of deers.

The following day, the trip to Cochin culminated in lunch and stay at the Abad Plaza. Another beautiful boat cruise was arranged, including a view of the local Chinese fishing nets and ending with a spectacular view of the sun dipping over the horizon. A major part of the next day was spent relaxing and shopping. This was the last day of the tour, the next day the group departing from Ernakulum Junction railway station to travel via the Netravati Express back home to Mumbai.

Plus points: On the whole, with Anubhav Travels you get to travel to destinations that are at far lower rates than other high-end tour operators. In fact, you get to stay at five star hotels with the best locations at lower prices. Also, there is no hard and fast rule that you absolutely must do this and must do that, meaning visit pre-arranged places. You are free to stay back at the hotel or explore a city on your own if you wish. There is also enough time for leisure and shopping.

Now comes the "but " part of the title, that is the drawbacks about Anubhav Travels: In terms of information about places, their guides are not as good as other travel agencies. More important, senior citizens would rather opt for another travel agency that is more sensitized to their needs. For example, stating that the bus would not stop anywhere except at the fixed on-route stop no matter what, is a absolutely ridiculous. When a member took ill on the bus she was left to fend for herself while the guide took the rest of the group around for the fixed tour. This was really horrid and insensitive. Anubhav Travels definitely needs to improve a lot in this aspect, especially given the fact that more and more senior citizens are getting together to travel and enjoy the dusk of their lives.

Keeping in mind this aspect, it is doubtful if you would recommend this tour operator to people who are senior citizens.

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