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Review: MGM Resort Review


Business Directory: , Chennai
Room Service:
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Value for Money:

Good: Garden and Pool
Bad: Room, Service and Food
Recommend: No
Review By:
Name: Anand Rao   
Member Level: Silver
Review Date: 21 Oct 2009
Points for Review: 30  (Rs: 15)

Read 6 reviews by Anand Rao


, Chennai Review


During one weekend a group of friends decided to break away from the monotonous city life and decided to spend the weekend peacefully somewhere outside the city. Since, this was a last minute decision we could not get the resort booked in advance. One of my friend referred this resort and we were fortunate (?) enough to get a room here. But the hotel was much further from mamallapuram than we expected.

The restaurant overlooks the beach with an a la carte menu except at weekends when the meals are buffet style with live music. The grounds are well tended and the pool area is pleasant with a very helpful pool attendant.

The hotel could have been great since it has a lovely beachside setting and has a layout that could provide perfect look of a great hotel.

Unfortunately, the service & reception was disorganized. The resort needs an overhaul as the rooms shows their age. Damp walls, smell and irrational switches only make things worse. The room was smelly and badly in need of maintenance. The furniture’s were old and washrooms are not clean. The doors did not lock properly. There were cockroaches running in the room and A/C that worked intermittently and sparked did not help us to sleep.

The snacks offered in the room were flatly charged 200% on the MRP. Room service was very bad and we had to call many times to pull their attention. We experienced the ayurvedic massage, which was nice but not great. The food and room rent are quiet expensive when compared to the service offered.

Though our main intention which was to stay away from the city in a peaceful place was met, a comfortable stay could have enhanced our joy.

Regards
Anand

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