Front office management has become a booming area regarding a career pursuit. In fact, a lot of skilled people in front office management is in demand in abroad countries. You are required to learn to handle all sorts of front office operations like, handling the cash registers, allocations of accommodations and scrutinizing tariff rates, offering discounts and relaxations as applicable, looking after the work procedure of the housekeeping staff and much more. This also includes maintaining a good relation with all the staff under you, handling the complaints from the boarders and helping them to the optimum level as well. So all these require a proper training through a highly professional course as this Diploma Craft Programme in Front Office Management.
You are just required to pass either a higher secondary degree or its equivalent. Students who have completed their bachelor's degree are also welcome to join this course.
Further details about this course
This course is 3 years long and you will go through rigorous industrial training during these 3 years. The admission procedure doesn't involve any entrance examination and it is purely on merit basis. This means from the amount of applications received the top scorers of the plus two examinations will be selected, until the number of seats gets filled. After this course you will be able to secure jobs in the hospitality management sector. You will learn about running the kitchens in the hotels and handling the kitchen and cleaning staff, in this course. This course will include technical subjects of database management as well as business related subjects like HR management. Let us view the jobs available once you pass this course.
- Initially you will join as junior assistants in the hotels. Your job will be to plan the set of activities for the entire day in the hotel. You will be looking after the staff under and scrutinizing whether they are doing their jobs properly or not.
- After a few years of experience, you will become an assistant front office manager. The duties will remain same as earlier. In addition to that, you will have to take prompt actions to complaints from the boarders and problems arising in the staff. You are also required to train your staff from time to time on various techniques of hotel and front office management.
- After 10-12 years of experience you will be promoted as a front office manager.
Diploma Craft Programme in Front Office Management Admissions for 2021 - 2022 Academic Year
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