Course description of Diploma Services Marketing
The course diploma in service marketing enables individuals to become effective and efficient in service management sectors. The program is designed to impart knowledge in business management and to excel in customer services and maintain relationships withe customers. The topics introduced includes service management, elements of service management, product services and business environment. Students get trained in designing strategies and developing effective procedures to cater to customers services. Training equips students with marketing skills and product service systems.Emphasis is laid to gain understanding of customer's behavior and how to make an impact on customers demand on patterns of service.
The students who have completed their 10+2 course from a recognized board are eligible for the course. They should have good interpersonal skills and decisions making abilities. They need to possess strong communications skills and analytical thinking capacity.
Additional description of Diploma Services Marketing
The course diploma in service marketing aims at developing skills to increase service productivity and to improve customer services. The intensive program provides latest techniques to develop effective strategies for business services. Focus is laid to increase their analytical thinking abilities and to face the challenging issues with competitive spirits in the field.The intensive program imparts strong foundation knowledge about branding, its meaning and its salient features.They learn how to apply the gained knowledge of brand in business sectors to achieve success. Study course covers varied aspects of customer satisfaction, service qualify and the benefits of improving quality service. The program enhances students skills to develop innovate procedures to improve customer services. The study course covers the areas of services, types of services, the service dimensions. Hands on experience is provides in latest technology to develop service blueprint. The course enables to hone the students skills in communication with people and also helps them to move with all kinds of people.
There are numerable business firms that required marketing functions to be carried to achieve goals. Plenty of job opportunities that are availability in varied sectors. The firms includes warehouses, advertising, manufacturing companies, insurances sectors, industrial establishments. The jobs are also available in the sectors of buying and selling, transportation, storage and warehousing, packing and packaging market researching sectors. The successful students can choose to become self employed. The job profiles includes market researcher, salesmanship advertiser, marketing manager, sales officer service manager, research assistant, sales representative, counter salesman, clerks .
Diploma Services Marketing Admissions for 2021 - 2022 Academic Year
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