A steward is a person who looks after the comforts of the passengers or guests mostly in a plane, cruise liner or a train. They are also employed in a number of institutions in the hospitality sector and also in colleges, clubs and offices to look after the supply and availability of food. Some of the terms by which they are popularly known in the professional field are flight attendant, cabin attendant, cabin staff and so on. Mostly male members are associated with the term of steward and they are equivalent to the female term of air hostesses.
Eligibility and course duration
Since the job of a steward involves a lot about dealing with guests and passengers, it is most essential that you are well groomed and educated. A minimum qualification of 10+2 is thus essential for establishing oneself in this field. With higher qualification, you will have better scope for work.
Duration of the course is mostly of 6-12 months.
More about the course
In courses involving training for stewardship, one gets to learn how to provide service to the guests and passengers. One gets to deal with supply, storage and serving of food. One learns about taking care of the premises and the various equipment and accessories associated with the comfort and safety of the passengers. They learn the various safety drills to ensure safe dismemberment and evacuation of passengers in case of emergencies. For those working in airlines, their role is supplementary to that of the air hostesses. In flights, in the absence or shortage of air hostesses, they have to provide the same service to their guests as their female counterparts. Since the job involves dealing with guests, the stewards also get groomed in various soft skill aspects like personality development, mannerisms, etiquettes, behaviour and conversation skills. Many other aspects one learns while on job. To succeed in this field one has to be very good in his behaviour and mannerisms.
Stewards have a good opportunity of getting employed in a number of sectors. Some such sectors are aviation, shipping, tourism, hospitality, premium rail service like Palace on Wheels. In trains like Rajdhani and Shatabdi too, there are huge opportunities as these trains provide for mandatory food service to the passengers. Other than that, a number of institutions, including colleges, clubs, guest houses and event management firms employ the services of a steward.
Certification Steward Admissions for 2019 - 2020 Academic Year
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