It would have been lot easier if you would have mentioned about your qualification. From the term Pharmacist, I am not able to make out anything about your qualification. However, let me assume that your educational qualification is equivalent to B Pharm as you need to be a graduate in Pharmaceutical Sciences to have a pharmacist license in India. The job opportunities for anyone having adequate knowledge of pharmaceutical sector can be as below:
Pharma Sector Analyst:As the name KPO suggest, the focus is on knowledge processes which require adequate knowledge of the sector. If you have good knowledge on the latest happenings of the sector, you can opt for a job of Analyst in the pharma sector. Now-a-days there is a very high demand of people who can quickly and efficiently handle a heap of data, analyze them and give a meaningful conclusions. You might be a great help to a financial analyst by giving meaningful information on subjects such as drug design, drug invention and the latest trends in the medical sciences. You can do a data mining job and do a lot of analysis on a given set of data. For this you should have a very good quantitative aptitude and writing skills.
Salary Package : The salary package of analysts are very high and in line with any financial analyst. This may start anywhere around Rs. 25,000 and can go upto any level.
Medical Transcription (MT):MT also known as Medical Language Specialist can be a promising career for a striving candidate. To pursue the career, you need to undergo small session on Medical Transcription which may be a class room based training or an online training. The work involves taking narration from a recorded voice which normally comes from a healthcare practitioner (doctor) and documenting in a systematic and error free manner. Though looks pretty simple, it might take months or even years to become a proficient MT. It requires knowledge of medical terminologies, ability to quickly follow the language which may come in various accent, speed and accuracy, good typing skills, good command over English language, good listening skill, very good time management skills and editing skills.
As an MT you may sometime have the flexibility of working from home as well. However if you work for a KPO then you may have to work in shifts. Payments are directly related to correctness of the text being typed. Too many corrections may jeopardize your job. It may also bring bad reputation to your company.
Many good companies which have a KPO are most likely to have their division of MT. Once trained, you can also try for online jobs.
Salary Package: A typical MT job will easily get you between Rs. 10,000-15,000 which may even go upto Rs. 25,000 which will depend on your efficiency. In case of an online job, the payment is done on per line of text basis which varies from company to company. A typical online MT job will fetch you anything in between 0.50 paise to Rs.1.50 per line depending on the quality of the script. The less errors you commit, lesser is the quality checking to be done by your client and hence you get a better pay.
Telecaller (Marketing Executive) of Pharma Products: There are lot of KPO/ BPOs who are involved in promoting products of Pharma Companies through Telecalling. Some of these products are highly specialized and promotional calls can be handled through qualified medical professionals only. It may be due to facts that the target audiences of such products are Doctors or health practitioners. Though these kinds of jobs are not affluent, yet you can opt for this.
Customer care executive for healthcare companies: Just like consumer products where a large portion of customer care activities are out sourced, health care companies also need such executive who can effectively and efficiently answer calls of customers.
Hope I could give some ideas of various jobs that can be found being a pharma sector specialist a KPO.
Tulika Devi Nath