What action to take for delay in withdrawal PF amount due to company's fault?
Not got your PF despite many months & due to mistake of the company? Find out with expert guidance the right steps to take to get justice and receive your PF with interest.
I was employee of Softenger India Pvt ltd from November 2013 to November 2015. I had resigned from the company in November and then after 2 months applied for my PF claim final settlement. However, even after 9 monts I have still not received my PF. Whenever I call the organisation, the HR person said to me that your claim is under process. I don't understand how it is possible why the PF withdrawal process should require so many months! Hence I decided to go personally to the EPFO office, Pune. That time, I got the exact reason for delay withdraw PF and realised that the mistake was done by the company's HR person. The Company HR person had wrongly put another employee's name on behalf of my name in UAN so every time my PF was rejected. This information was hidden from me for more than 7 months. In July I personally discussed with the HR person regarding my PF. She apologized for their mistake and said within 25 days I will close your pending case. Now August month is ending (so 9 months) & still she say it is under procees.
So my question is: is it possible for me to get the interest on my PF pending balance or a penalty from the company? After all, it is all the fault of the HR dept. If yes, then how to start the process? If no, then what is the procedure of complaint against the organisation? Please guide me what I should do.