The employers would not be pleased with your addition of certificate course in any soft-ware or hard - ware module. So in order to be better placed in the existing job - market, you need to acquire a graduation degree preferably in commerce or in science or a graduation in computer - science. Does not matter if the same has been procured through Distance - education mode like IGNOU and doing a job in Software or Hard ware company.
So, the situation demands adaptability and work towards achieving the same. Since you have had experience in desktop support for three years, with a little effort, you may secure a job in the similar line. Here earning a substantial - packet should not be your main concentration rather, you should think of your engagement in the job. Once, you succeed in that direction, start doing graduation through distance mode preferably through IGNOU and the same can be done in your liesure time. Remain focussed to your studies so that your outstanding performance in the graduation - level may satisfy the interview - board.
There are lot of demands of the computer graduates having exposures either in Hardware or Software profession in multinational companies. You need to get right exposure to succeed in your assignment.