Regarding cancellation of SBI Unnati credit card
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Then I approached the branch for card cancellation. On 4.10.17 the card was given for cancellation and the concerned person told that the cancellation was given for processing. On 17.10.17 I was informed by SBI that after cancellation some statement will be issued as a proof of cancellation and an SMS will also be sent to my registered mobile no to this effect. On 21.10.17 I was informed by the SBI that the card had been cancelled. If I don't receive any statement or SMS to this effect within 1.11.17, then I should inform the branch.. But neither any statement came nor any SMS sent to my registered mobile no. As such I informed the concerned person of SBI.
But he, I think, intentionally did not receive my phone call and cut off the line. That means, I don't have any proof with me that the card has been cancelled. What should I do?
(1) Should I submit a written application with the branch with a receiving copy? And also submit the same to its controlling branch?
(2) Should I go to consumer court for undue harassment regarding a credit card cancellation?