There is this service called NSS. This is still around in all colleges. One needs to enlist the support of students to act as volunteers in Government hospitals. It is also gratifying to note that you are working on software in this respect. Now, incorporate features that will involve people of the wider society as well. For example, have a provision to include prominent social workers in the area and get them to support your initiative. They should not belong to any political party. Once you do this, on the strength of their moral character, they will be able to contribute in their own way. For example, arm the local people to access this software from any internet center, within a radius of ten kilometers from the hospital. In their own MOTHER TONGUE. Not necessarily, only in English. Once you do this, please do make provisions for them to access the facilities in the particular hospital, through customer service representatives, whose photo and cell number should appear on the website as well.
Now, who will pay these Customer Service Representatives? Since I guess you are an IT professional, please do approach the likes of HCL, whose Chairman, Shiv Nadar, has recently donated fifteen crores to uplift the Government school in which he had studied in Madurai. Ask the company to employ these representatives. They could be MSW degree holders with a specialization in Community Development. Even during their internship, they could act as Volunteers. Get some local traders or big shots to fund their lunch and other small expenses. They could perhaps be given some small stipend. For your information, the MSW degree means the Master's Degree in Social Work. Please refer to the internet and you will get a big list of so many schools of Social Work. First, have a dialogue with each one of these Schools of Social work. This course makes it compulsory for the students, to spend two full days in the field and they need to understand what are called methods of Social Work. They will happily respond. Once you get their cooperation, you can get as many as one hundred such volunteers. On the basis of merit, HCL or any such company can take these graduates on regular rolls and pay them a decent salary as perks.
Please do note that under the present laws of the land, it is mandatory for every major Corporate to spend two percent of their profits on what is now called Corporate Social Responsibility. (CSR). Tap these funds. Even if it takes a while, enlist the support of the wider community. It is NOT the hospital staff who should do the work. It is these volunteers who should do it. Go to town, all guns blazing and get the media involved in a big way., Once you get community support, rest assured, the Government machinery will need to support you. The first thing that I have mentioned pertains to social workers. They could be famous Senior Citizens who might be doing some good social work, without any publicity,
If you need any further clarification, please do write in here and I will respond.