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What you need is one year of work experience. And your problem is that which company's experience you had filled in application form has now refused to issue an experience certificate on their letterhead. PSU company require only one year experience certificate. Which may be of any company. And it seems from your query that you had work experience in more than one company and more than one year. So, you can provide other company's experience certificate to them at the time of the document verification.
But I think you need to prepare an affidavit and should carry at the time of the document verification on safer side because you had already submitted your application form in PSU and it can not be changed now. And the next step is document verification followed by interview. So, you should carry an affidavit along with an application stating that you had worked in xxxxxxx company from xxxx to xxx (Appointment letter is attached) and also mentioned in application form. But due to some reason you had not received experience certificate from above mentioned company. But I have work experience of one year in another company xxxxx from xxx to xx (Experience certificate attached). Consider my experience of this company instead of xxxxx.
I think they will become convinced by your situation and will allow you to attend interview.
But remember always collect your experience certificate as soon as you left the company/ organisation.
Hope everything will be fine.
Best of Luck!